Terry Thompson Chevrolet
Daphne, AL
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Poor customer service Terrible customer service. No one will return phone calls even after involving gm customer care. Greg in the service department is rude. Have bough Terrible customer service. No one will return phone calls even after involving gm customer care. Greg in the service department is rude. Have bought 5 vehicles there over the years and this is how they treat you when you need warranty work. Make the drive elsewhere. More
Excellent Customer Service I have purchased 2 vehicles from Terry Thompson in the last few years and I have had a fantastic experience each time! I highly recommend this dealer I have purchased 2 vehicles from Terry Thompson in the last few years and I have had a fantastic experience each time! I highly recommend this dealership to anyone looking for a new or pre-owned vehicle. More
Poor Service After buying several vehicles from this dealership and the same salesman Mike Doane over the years you would think my transaction would have been easy After buying several vehicles from this dealership and the same salesman Mike Doane over the years you would think my transaction would have been easy . I went in trying to buy two vehicles we were within four thousand from making a deals, instead trying to make a deal he kept trying to show me how he have save me money with that so call four square sheet, not one time did he go get with the salesmanger to see if we could have close they gap. after buying as many vehicles as I have ,I think he could have tried a little harder to make the deal ,but I left there with no Vehicle at all,and a bad taste about Mike Doane ,and Terry Thompson. More
Excellent Dealership The salesman was very knowledgeable about the vehicle we decided to buy and helped us with picking features we needed. I was very impressed with the The salesman was very knowledgeable about the vehicle we decided to buy and helped us with picking features we needed. I was very impressed with the dealer and JACK CANNON WHO MADE THE CAR BUYING PROCESS ENJOYABLE. More
Great to work with people you know. Many thanks to Cliff and Clay. Ya'll made the buying experience easy. I have and will recommend Terry Thompson to my friend and family. Thanks Agai Many thanks to Cliff and Clay. Ya'll made the buying experience easy. I have and will recommend Terry Thompson to my friend and family. Thanks Again More
Excellent - Again!! This is the second vehicle I have purchased in 3 years from the same dealer and the same salesman - Gerard Sims at Terry Thompson Chevrolet. But it i This is the second vehicle I have purchased in 3 years from the same dealer and the same salesman - Gerard Sims at Terry Thompson Chevrolet. But it is NOT just the purchasing experience that brings me back, but the Service Department is exceptional. The have handled ALL the routine maintenance on my wife's car and they will handle my new truck as well., The people at Terry Thompson Chevrolet are Friendly, Knowledgeable and Professional - I highly recommend them for any auto needs that you may have. More
Excellence I've used Terry Thompson for my service needs for the past 8-9 years, as long as I have lived in the area. They have always ttreated me well & taken g I've used Terry Thompson for my service needs for the past 8-9 years, as long as I have lived in the area. They have always ttreated me well & taken good care of my vehicles. I was there yesterday to get my Colorado serviced & was in & out in an hours' time. I highly recommend them! More
Excellent Service Department! Each visit at this Service Department, upon arrival, I have been consistantly greeted by a friendly and knowledgeable Service Writer. All of the rep Each visit at this Service Department, upon arrival, I have been consistantly greeted by a friendly and knowledgeable Service Writer. All of the repairs and services performed on my 2011 Chevrolet 2500HD Duramax diesel pickup were performed in a professional and timely basis. It's great to deal with a team that thrives on friendly customer relationships and performs services 'Right the first time'. Thanks..... will return future business! More
Recall They took care of the latest recall on my 2014 Spark in a very timely manner. The service team was very accommodating and professional. Excellent ex They took care of the latest recall on my 2014 Spark in a very timely manner. The service team was very accommodating and professional. Excellent experience overall. More
Easy Experience I would definitely go back to Terry Thompson for any other car i would buy in the future. Our salesman, John LeGreca , was excellent, and did not try I would definitely go back to Terry Thompson for any other car i would buy in the future. Our salesman, John LeGreca , was excellent, and did not try to push us into a car. We love our new car, and we are looking forward to returning for our service. The entire experience was easy, and their follow up makes me feel we were more than just a sale for them. They make us feel like it was personal for them to make us feel good about our choice. More