Terry Labonte Chevrolet
Greensboro, NC
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My experience with Jakob has been a great. He has been the best salesperson that I have ever met. He makes you feel at home. I know buying isn’t the easiest thing to deal with but he knew how He has been the best salesperson that I have ever met. He makes you feel at home. I know buying isn’t the easiest thing to deal with but he knew how to calm us down and make the experience worth it. I would highly recommend him to all. More
Dishonest pricing - jacks up the pricing with LoJack and Ceramic coating add ons, advertises discounts but is very difficult with negotiations and tries to bait and switch. Basically because they jack the p Ceramic coating add ons, advertises discounts but is very difficult with negotiations and tries to bait and switch. Basically because they jack the price up with add-ons, it makes you feel good about getting a deal when they take them off. Vehicle was certified pre-owned with a 172 point inspection but had a broken driver's a/c vent. They did not charge the EV vehicle we were interested in despite knowing we were coming from out of town. Finance person and general manager were good to work with, otherwise I feel this is a typical dealer so beware of pricing and unnecessary add-ons. More
The salesman was very professional. He explained the pricing and found answers for other questions. The overall experience with Terry Labonte Chevrolet was great. I was disappointed He explained the pricing and found answers for other questions. The overall experience with Terry Labonte Chevrolet was great. I was disappointed with the interest rates offered by GM and the fact that promotionals aren't run on the Tahoes compared to the other models of GM. The Tahoe is a great vehicle. More
Customer service from sales to service has been the best. The dealership wants your repeat business and seems to want to earn it with great service The dealership wants your repeat business and seems to want to earn it with great service More
Got a 2026 Equinox that was advertised online to have a sunroof. Was given a test drive in a vehicle with a panoramic sunroof. Went with a different color and my only request was that it had the sunroof th sunroof. Was given a test drive in a vehicle with a panoramic sunroof. Went with a different color and my only request was that it had the sunroof that was in the vehicle I test drove. I was told verbally and shown online that it did indeed have the sunroof. There was no sunroof. I was offered a tank of gas as compensation for the mistake. After 3 days of going back to the dealership to see what I could do. They agreed to put in sunroof. When I got the vehicle back, it was a much smaller sunroof than the panoramic one that was in the Equinox that I test drove. Now there's nothing I can do, which isn't that bad because I did get a sunroof. But the hassle and lying coming from this dealership was beyond absurd. On top of that, 3 weeks after I got the vehicle, im low on washer fluid. How do you not fill the fluids in a brand new vehicle before it leaves the lot. Again, not a big deal, just another annoyance up go along with this terrible experience. More
Jacob was outstanding in helping me secure my 2024 Chevy Equinox EV. He was knowledgeable, patient, and made the process seamless from test drive to financing. Highly recommend! 5/5 stars. Equinox EV. He was knowledgeable, patient, and made the process seamless from test drive to financing. Highly recommend! 5/5 stars. More

