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Terry Cullen Southlake Chevrolet

Jonesboro, GA

Overview
Reviews
Vehicles
3.3
197 Reviews
Call Dealership (678) 369-7346

1250 Battlecreek Road

Jonesboro, GA

30236

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Showing 197 reviews

December 30, 2021

The staff was courteous and knowledgeable of issues related to my vehicle, related to me all things that needed to repair my car to the best working order . More

by byrdlavoria1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Holmes
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December 18, 2021

My truck has been at the dealership over a month and they haven't even started the begin repairs yet. I keep getting the run around after numerous calls and visits. They don't have a loaner vehicle or rental More

by Sdangelovenson
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lee Powell
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Dec 30, 2021 -

Terry Cullen Southlake Chevrolet responded

I believe we are in the process of getting your car fixed. Very sorry about the delay. Supply chain logistics due to Covid has us very backed up. That's also the reason for no loaner cars for the time being. We only have 15 new cars in stock and we normally have close to 200 so we have no cars available to put in our loaner fleet. We appreciate your business. Terry Cullen

November 28, 2021

Was told it would be 3-6 days repair the A/C today is the 15th day still no car yet More

by Djbushey
Customer Service
Recommend Dealer
No
Employees Worked With
Jeff Taylor
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Dec 01, 2021 -

Terry Cullen Southlake Chevrolet responded

Mr. Bushey...very sorry that your repair is taking longer than expected. Unfortunately we are eperiencing supply chain shortages not only with parts but with other vendors we contract with that specialize in the one of the repairs that you needed. I believe you have talked to my team as have I and we are doing everything in our power to complete this a fast as possible. Sincerely, Terry Cullen

November 17, 2021

The body shop does excellant quality work and very polite. I will recommend other customers to use Terry Cullen body shop for vehicles repairs. More

by thomassprose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bart from body shop.
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Nov 22, 2021 -

Terry Cullen Southlake Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2021

very good body repair and very polite, very good communication and very helpful getting insurance company communication. More

by thomassprose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bart manager body shop
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Nov 22, 2021 -

Terry Cullen Southlake Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 04, 2021

I was very satisfied, with them finding the problem that I called in about. And very happy that they found other problems wrong with my vehicle that I didn't know anything about. Thanks Terry cullins for al More

by registerbyron73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Borrelli
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Oct 07, 2021 -

Terry Cullen Southlake Chevrolet responded

Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

September 20, 2021

The service advisor was new, she did good and replaced lug nuts to original as I requested More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Mullins
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Sep 24, 2021 -

Terry Cullen Southlake Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Terry Cullen Southlake Chevrolet INC.. We look forward to your next visit! Take care!

June 18, 2021

I had a great experience. Stanley was very friendly and extremely helpful in getting my extended warranty applied to my A/C repair bill. He also communicated well every step of the way without me having to More

by Rukia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Watkins
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Jun 20, 2021 -

Terry Cullen Southlake Chevrolet responded

Hi there, thank you so much for your positive comments about Stanley. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Terry Cullen Southlake Chevrolet Inc.!

June 07, 2021

Excellent customer service.I really appreciate Beverly. going over and beyond to help me.she’s number one.thank you. Terry Cullen Chevrolet Stephanie B More

by Snbarron912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly
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Jun 09, 2021 -

Terry Cullen Southlake Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Have a great day.

May 30, 2021

I was satisfied with the service. I had my brakes done, and though I had a long wait (no shuttle service on Saturdays), it was expected and I'm glad they've been replaced now. More

by Y. B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I hope its Diane I dealt with. Not sure. Sat. 5/29/21, Stanley Watkins, Diane Mullins
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