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Terry Cullen Southlake Chevrolet
Jonesboro, GA
190 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 190 reviews
June 18, 2021
I had a great experience. Stanley was very friendly and extremely helpful in getting my extended warranty applied to my A/C repair bill. He also communicated well every step of the way without me having to extremely helpful in getting my extended warranty applied to my A/C repair bill. He also communicated well every step of the way without me having to initiate it. I will definitely be back for future service needs. More
by Rukia
Employees Worked With
Stanley Watkins
Helpful June 07, 2021
Excellent customer service.I really appreciate Beverly. going over and beyond to help me.she’s number one.thank you. Terry Cullen Chevrolet Stephanie B going over and beyond to help me.she’s number one.thank you. Terry Cullen Chevrolet Stephanie B More
by Snbarron912
Employees Worked With
Beverly
May 30, 2021
I was satisfied with the service. I had my brakes done, and though I had a long wait (no shuttle service on Saturdays), it was expected and I'm glad they've been replaced now. and though I had a long wait (no shuttle service on Saturdays), it was expected and I'm glad they've been replaced now. More
by Y. B.
Employees Worked With
I hope its Diane I dealt with. Not sure. Sat. 5/29/21, Stanley Watkins, Diane Mullins
January 01, 2021
Not happy with service. I got in car, cranked it and it turned over and over. Then connected and went dead. Check engine light on. Phoned service on Thursday and she said they could not see me until Tuesda turned over and over. Then connected and went dead. Check engine light on. Phoned service on Thursday and she said they could not see me until Tuesday and do not drive it. Thought like other dealerships you could drive up there and either leave it or wait. So the next morning husband took it to Cronic and they reset it in a matter of minutes. More
by little2deb2004
Employees Worked With
John Cullen, Greg Williams
December 29, 2020
Probably the easiest car buying experience I have ever had. Terry and Johnny worked with me to find the best deal on my wife’s new Tahoe. The whole experience was exceptional! I can not praise them enoug had. Terry and Johnny worked with me to find the best deal on my wife’s new Tahoe. The whole experience was exceptional! I can not praise them enough for going above and beyond for me. I highly recommend Terry Cullin Chevrolet if you are in the market for a new car. More
by timsreichert
Employees Worked With
Johnny Linder, John Cullen
December 26, 2020
Everything thing was great, very nice people great service. The service department was awesome. My repairs were explained in detail,I was able to get a next day appointment for repairs that I needed. service. The service department was awesome. My repairs were explained in detail,I was able to get a next day appointment for repairs that I needed. More
by carltonreid71
Employees Worked With
Jarrell Whitfield, Jeff Banker, Stanley Watkins, Diane Mullins, Lee Powell, Jeff Taylor
December 18, 2020
Not happy with the effort to correct the problem,. Took it to the dealership expecting them to diagnose my electrical problems that were occurring. They blamed it on parts that had already been replaced it to the dealership expecting them to diagnose my electrical problems that were occurring. They blamed it on parts that had already been replaced by my Insurance company and refused to look further for the problem unless they charged me to replace the same parts again. I took it somewhere else and a short was found in the wiring harness. The service writer refused to listen to the info she was provided by the collision center. More
by Arcolltech
Employees Worked With
Shauna
April 02, 2020
Very Professional Team At Terry Cullen Chevrolet !!!! Ms Shauna Holmes was polite and professional while she addressed my concerns with my 2017 Chevrolet Silverado. I want to Thank her and the Servic Ms Shauna Holmes was polite and professional while she addressed my concerns with my 2017 Chevrolet Silverado. I want to Thank her and the Service Department Technician for taking care of my repairs. More
by Edpriceless
Employees Worked With
Shauna Holmes
September 16, 2019
False Advertising or possible Discrimination After test driving a Trax posted for sale on their website for $15,685 for qualified buyers. They told us we didn't meet the requirements for that pri After test driving a Trax posted for sale on their website for $15,685 for qualified buyers. They told us we didn't meet the requirements for that price when in fact we did. We went in with a 2016 trade in, financing through them and we had no lease or special financing and we had the screen shot of the deal online. When the sales person sent the manger over. He could not give us a reason for the decision. Also they valued our trade in at our pay off. While it actually valued at more. We showed him an offer from another location we did not want to purchase from. He stated "I don't have to give you the value" Terry Cullen did not earn our business or our money. More
by KellieG
Employees Worked With
Cev Bell
April 21, 2019
Great Service I would highly recommend Terry Cullen sales & repair departments. They are always friendly, helpful and knowledgeable. For all coffee drinkers, it is I would highly recommend Terry Cullen sales & repair departments. They are always friendly, helpful and knowledgeable. For all coffee drinkers, it is always tasty in the waiting area. More
by Geoff1970$
Employees Worked With
Lee Powell, Jeff Taylor
