Terry Cullen Southlake Chevrolet

Hospitality Charles was very informative and introduced every step ... His policy "Walk-in knowing what you want and you want walk out without it" . He take pride Charles was very informative and introduced every step ... His policy "Walk-in knowing what you want and you want walk out without it" . He take pride in his job and a lot of sales men just want to make the sale . He maintained my budget and I walked out with my car . Got the best deal for my vehicle . Want a car see Charles. If your indecisive and uncertain . He'll provide all the information to be certain you get the car you want . More

In and out My mom called Charlie and told him she was bringing me in and what I was looking for. He was ready when we got there. I was able to get in and out qui My mom called Charlie and told him she was bringing me in and what I was looking for. He was ready when we got there. I was able to get in and out quickly. Customer service was great. More

Excellent Service Stanley Watkins has been my service advisor for over 25 years at Martin Burks and Terry Cullen Chevrolet. He always provide excellent service and adv Stanley Watkins has been my service advisor for over 25 years at Martin Burks and Terry Cullen Chevrolet. He always provide excellent service and advice on all my vehicles. More

Great Customer Service Buying a vehicle is stressful and the process is long. Charles made the process very easy. He helped us get into the exact vehicle we came looking for Buying a vehicle is stressful and the process is long. Charles made the process very easy. He helped us get into the exact vehicle we came looking for. More

Great sales Charles was an excellent sales associate. He was very attentive to my wants. His understanding and patience was greatly appreciated. Car buying can be Charles was an excellent sales associate. He was very attentive to my wants. His understanding and patience was greatly appreciated. Car buying can be very draining; however, working with Charles before, during and even after the sales was a great experience. He kept his word and assisted me with my car after the sale. I felt he cared that I was satisfied with purchase. More

Great experience Charles was an excellent salesman!! Grateful for his positive energy and a great experience. He was very willing to explain all the details and be pat Charles was an excellent salesman!! Grateful for his positive energy and a great experience. He was very willing to explain all the details and be patient with our needs! More

Charlie I went to get a car and Charlie help me and made sure I left the dealer ship with the car I came for and very gteat and honest person. So if u every a I went to get a car and Charlie help me and made sure I left the dealer ship with the car I came for and very gteat and honest person. So if u every at Terry Cullen ask for Charlie. .. More

Mr. Chow's customer service was great he had my attention Just alone mr. Charles was very polite he was courtesy he he was awesome if I had to recommend him to someone else I would he made sure I knew what I Just alone mr. Charles was very polite he was courtesy he he was awesome if I had to recommend him to someone else I would he made sure I knew what I was getting I looked at three of the cars and he did he gave me every all the information about every last one of them he made sure that I was pleased with what I was buying and that to me just made me feel so good and I was very pleased with him he's a very good salesman I will use him again and again and again that's what you call good customer service More

Excellent customer service This young man greeted me with a smile and a firm handshake, his personality sold me before I even looked at a car. I explain to him what I wanted and This young man greeted me with a smile and a firm handshake, his personality sold me before I even looked at a car. I explain to him what I wanted and he made it happen, I wasn't there all day it was really a pleasant experience. I than took my sister, daughter and an old co-worker to purchase there cars and received the same treatment. I would recommend him to all my friends, family and associates More

No stress I've been dealing with this company for over 15 years and my last vehicle I purchased with the help of Charles. I came in and told him what I wanted I've been dealing with this company for over 15 years and my last vehicle I purchased with the help of Charles. I came in and told him what I wanted and he located just that. He didn't pressure me into getting somehting else or rush me into even getting that one. I appreciate the fact he's not a pushy salesman. More