Terrebonne Ford Lincoln

First time since I became a customer to this family of dealerships I was slightly disappointed. Bought it my Aviator for its first service since purchasing it new. When I purchased it the sales team acte dealerships I was slightly disappointed. Bought it my Aviator for its first service since purchasing it new. When I purchased it the sales team acted as if they roll out the red carpet for you cause you bought a Lincoln product. We all know that’s all the smoke and mirrors to get you to buy. This is not my complaint. After the service was done. I checked out and the service lady hands me my keys and receipt, tells me have a good day and that’s it. I asked where was my car. She points to her right and said it should over there somewhere. Wait. You not going to bring it up to me? I have had service done on the Ford side with my other vehicles purchased here. They delivered my truck to me every time. This is the first time I have been disappointed in customer service with Terrebonne Motor Company. No, I do not expect special treatment cause I bought A brand new Lincoln. I just find it funny how I have had service work done before on other vehicles and had better customer service. Never did I have to walk the yard to find my truck after service work. More

Terrebonne Ford Dealership and the staff are very easy to work with. Everyone there makes you feel comfortable which makes the whole experience easier. I would recommend Terrebonne Ford to everyone. work with. Everyone there makes you feel comfortable which makes the whole experience easier. I would recommend Terrebonne Ford to everyone. More

Always greats you. Listens to you about your car issues. Works with you and calls you before performing any work on your vehicle Listens to you about your car issues. Works with you and calls you before performing any work on your vehicle More

Always welcomed. Been dealing with this company for so long I am treated like family. Service is very professional and thorough. Been dealing with this company for so long I am treated like family. Service is very professional and thorough. More

Best service I have ever received, the entire staff was friendly and willing to help friendly and willing to help More

Always satisfied with Terrebonne Lincoln! The service department is amazing! Mr. Lance always puts his customers first! My service will always be with Terrebonne Lincoln! The service department is amazing! Mr. Lance always puts his customers first! My service will always be with Terrebonne Lincoln! More

Amanda Sapia is the best! She is the reason why I always bring my vehicle to Terrebonne Ford for my service needs! She is the reason why I always bring my vehicle to Terrebonne Ford for my service needs! More

AWESOME sales staff and dealership. My salesman was one of the friendless and helpful person. Made my purchase really smooth My salesman was one of the friendless and helpful person. Made my purchase really smooth More

Service is horrible my car has been in the shop for a week and still no word as to what’s wrong with. I have to call twice to get an update. Pathetic. When I call and ask for a member of management they’ week and still no word as to what’s wrong with. I have to call twice to get an update. Pathetic. When I call and ask for a member of management they’re always on lunch I’ll never deal with this place again More

Very pleasant & polite employees. Service is excellent.My problems were addressed in an orderly manner. Service is excellent.My problems were addressed in an orderly manner. More