Terrebonne Ford Lincoln
Houma, LA
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My service visit was very good. Appointment was on time, staff very professional and helpful. Clean and comfortable waiting area with Good fresh hot coffee staff very professional and helpful. Clean and comfortable waiting area with Good fresh hot coffee More
New Tires for My 2014 Ford Edge I received excellent service in replacing my tires on my Ford Edge. On my initial visit, a service representative assessed the current condition of m I received excellent service in replacing my tires on my Ford Edge. On my initial visit, a service representative assessed the current condition of my tires and suggested that perhaps I would like to coordinate the replacement with my next service appointment and economize on my trips to the dealership. She then provided descriptions and estimates for three versions of replacement tires, based on Good/Better/Best categories. She also advised me of the type of tire that seems to work best in my location/weather/local road conditions, etc. I also was given prices to include in my decision. When she realized that I travel out of the country for my work, we determined that I should call the Service Department to schedule that visit at least one week in advance of the time when I would be in town to have tires replaced and the service work to be done. That would give them time to order the tires if they were not currently in stock. As that time approached, I went in to speak directly about this and the representative remembered our conversation. When she went to verify the tire selection that I had made, she learned that tire had been discontinued and the ordering person researched a similar replacement that was available and it was even slightly cheaper in price. The tires were ordered and the appointment scheduled for when I would be back in town. When that day came, a driver took me home to save me time. All of this courteous and thoughtful service earns a 5-star rating. My family has been dealing with Terrebonne Ford for 50 years and we have always had a five star experience. Even when we lived out of town, we returned to the Barkers to buy our many cars. The Barkers' service is at the heart of their dealership. You can buy a car at an endless number of dealerships---but we learned that buying the car is a one-day experience---but servicing that car is a very important reason for our choice to buy from Terrebonne Ford. More
After having my truck totaled in an accident, I was forced to have to look for another truck. I have to admit, I have been a Chevy guy all my life, but I felt like I needed to change. I always like the forced to have to look for another truck. I have to admit, I have been a Chevy guy all my life, but I felt like I needed to change. I always like the way the Superduty trucks looked and the room that they have inside the truck. Went to Terrebonne Ford to take a look at a truck and talked to Mr. Lanny Picou, from the time I got there until the time I drove off with my new F250, he and everyone else there treated my wife and I right. We told him about our situation and he said they would take care of us, and they did. After the sale I had a couple questions about the truck and he quickly got me answers. Terrebonne Ford made this transition from Chevy to Ford easy considering how nervous I was about the situation. More
Everyone was very nice and it was a great experience. I would recommend Terrebonne Ford to anyone who is looking for a good deal, great service, and friendly people. would recommend Terrebonne Ford to anyone who is looking for a good deal, great service, and friendly people. More
I had a pleasant experience working with this dealership. My sales representative Ava Moore was very nice, knowledgeable, and accommodating and I would recommend her and Terrebonne Ford to anyone looking to My sales representative Ava Moore was very nice, knowledgeable, and accommodating and I would recommend her and Terrebonne Ford to anyone looking to buy a vehicle. More
My experience with Terrebonne Ford was excellent. Hunter went above and beyond to help with my purchase. I’d highly recommend both Hunter and the dealership. went above and beyond to help with my purchase. I’d highly recommend both Hunter and the dealership. More
I had a very good experience with this dealership. I told them what I could afford and Mr. James went out of his was to put me in a great car. He was very helpful in making my dream come true! them what I could afford and Mr. James went out of his was to put me in a great car. He was very helpful in making my dream come true! More
Great I am very happy with the service I received from BJ. He answered all of my questions and got me into the suv I wanted. I am very happy with the service I received from BJ. He answered all of my questions and got me into the suv I wanted. More
BJ was very helpful in getting me into my new Escape. He explained the dashboard so I understand the different buttons. I have recommended him to friends explained the dashboard so I understand the different buttons. I have recommended him to friends More
Very friendly atmosphere and enjoyed working with Jessie. I love my new Expedition. I owned an Edge before and service department was also very nice and helpful. I love my new Expedition. I owned an Edge before and service department was also very nice and helpful. More