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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,244 Reviews

1,244 Reviews of Tenvoorde Ford - Service Center

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March 03, 2020

After a not so good experience, Mike and his team redeemed themselves. Thank you for that! I'm happy with the recent results and I appreciate their effort. More

by ANGIEKLEIN79
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Tenvoorde Ford responded

Angie, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

February 21, 2020

not happy! been there 3 times for an oil change, and to have my wireless charger fixed. and still my charger does not work. I payed 30,000$ for a 2019 edge. and no one can fix it. each time I come I have t More

by djyoung
Recommend Dealer
No
Employees Worked With
Kris "Oregon" Lucas
Mar 03, 2020 -

Tenvoorde Ford responded

djyoung- We are sorry to hear about the frustration your are having with the repair for your vehicle. If you are still having issues, we would like to take another look at it. Please reach out directly to our Service Manager, Craig Schaefer, at cschaefer@tenvoordeford.com. We would be happy to discuss your situation.

February 21, 2020

The BEST!!!! They have fixed any and all issues I had with my lease vehicle. I would not have gone anywhere else. THANKS TENVOORDE FORD!!!! More

by opiebrand
Recommend Dealer
Yes
Employees Worked With
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley, James Niemuth
Feb 24, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a 5-star review! We appreciate your kind words and honest feedback. Visit us again soon!

February 20, 2020

I was more than pleased with the service & attention to detail I received on my first visit to Tenvoorde Ford. You guys have earned my buisness! More

by CHADCARLCAMPBELL
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Feb 24, 2020 -

Tenvoorde Ford responded

We are thrilled to hear that your experience with us was a great one! Visit us again soon.

February 12, 2020

Easy/reliable kind knowledgeable people pleasant to work with anytime gets back to u on any description of troubles u may have on item needed More

by jandrgreener
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Tenvoorde Ford responded

We're happy to hear that you had a positive experience with us and look forward to your next visit!

February 12, 2020

Time element It seems every time I go in for an oil change it will be "a hour and a half waiting time" Something has to be done about this. More

by vgjonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Feb 14, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave this feedback. We value your business and look forward to your next visit. `

February 11, 2020

slow service I was told when I got there I was next and would get right in - waited 45 min if not longer then got it then it took for ever for the oil change then More

by CHARLANGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure who the people were in the quick lube department
Mar 03, 2020 -

Tenvoorde Ford responded

CHARLANGO- We apologize for the long wait time you experienced on your last service. We would like to discuss your experience further and would appreciate you reaching out to our Quick Lane Manager at bhoppe@stcloudquicklane.com.

February 11, 2020

Great service experiance exceptional commuication on repairs Excellent communication from service rep Jesse on repairs, time required for the service, I live outside the area well worth the trip for quality serv More

by dianaasmus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
Feb 14, 2020 -

Tenvoorde Ford responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you again soon.

February 09, 2020

I can trust Tenvoorde with my vehicle. Good work at a fair price and I can trust their recommendations as to what service work should be done. More

by Glad2BAlive
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Feb 10, 2020 -

Tenvoorde Ford responded

Thank you for the 5-star review! We value your business and look forward to your next visit.

February 09, 2020

Great service despite unfortunate circumstances. I brought my car in before Christmas.Great communication during the repair process. It took me four days to get a loaner. I think more thought should b More

by david_ezell01
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Feb 10, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave this feedback. We value your business and hope you visit again soon.

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