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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,244 Reviews

1,244 Reviews of Tenvoorde Ford - Service Center

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April 03, 2020

Courteous and Professional As always, Mike and the team were courteous and professional. My vehicle was completed, washed, and ready in a timely matter. Waiting area was clean a More

by chone0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley
May 04, 2020 -

Tenvoorde Ford responded

We are so thrilled to have received your amazing review! Please be sure to come to visit us again soon! Take care.

April 03, 2020

My visit to quicklube was very disappointing. I was not treated as a valued customer by QL staff and have started a search for new service options for all 4 of my vehicles. More

by TRAVISWAVRIN
Recommend Dealer
No
Employees Worked With
John Lundgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig 5 stars , Russ Hoeschen, Jesse Clifton
Apr 13, 2020 -

Tenvoorde Ford responded

Travis-Thanks for taking the time to correspond with our Service Manager via email. Hopefully we have done everything we can to earn a 5 star rating.

April 01, 2020

We had factory recall work completed recently and were very pleased with the outcome! The service was done efficiently and effectively in a short time—almost half the time expected! More

by sstaska
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
May 04, 2020 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us your wonderful feedback! We are thrilled to hear that we were able to be of quick service to you. We hope to see you again soon!

March 31, 2020

Oil Leak James provided current updates as the work was being performed on my truck. All work was completed on time as stated when I droped my truck off. More

by mgoessl78
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Niemuth
May 04, 2020 -

Tenvoorde Ford responded

Thank you for highlighting some of our staff, we will be sure to relay your kind words to him! We appreciate you choosing Tenvoorde Ford and are looking forward to your next visit. Take care.

March 28, 2020

Quick & professional service From the time you get to the door to the time you leave the team is striving to give everyone honest, Timely and professional service. If you are sitt More

by chadschaefer91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Schaefer, Darin Ennen, Russ Hoeschen, James Niemuth, Justinne Matthees
Mar 30, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a great and honest review! We are thrilled to hear that your experience with us at Tenvoorde Ford was one to remember. Thank you again and please do not hesitate to visit us again soon!

March 28, 2020

Oil Leak Followup A previous visit to fix a MASSIVE coolant leak showed an oil leak also, which was checked using dye, and then monitored after about five hundred miles More

by neussea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Tenvoorde Ford responded

We are thrilled to hear that Mike was able to help you with that follow up. Thank you for taking the time to leave us your feedback. Please do make sure to visit us again with any of your vehicle needs! Thanks again!

March 28, 2020

Very professional Treated me with respect and listened to my concerns about the vehicle. Had intermittent Transmission issues which were difficult to duplicate. Barry More

by Bud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Tenvoorde Ford responded

Thank you taking the time to leave us an honest yet positive review! We appreciate your feedback and are thrilled to hear that Barry was able to provide you with such a great experience with us here at Tenvoorde Ford. Please do make sure to come to visit us again soon!

March 26, 2020

Recall issues from Ford Company We had some recall issues to deal with. I was doing one vehicle a week. Have one more to attend to yet. It will be attended to after Easter. More

by JMOEGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Tenvoorde Ford responded

Thank you for informing us of your situation. Please do make sure to come to visit us for any of your automotive needs. Take care.

March 23, 2020

They were nice, and fixed my car in a timely manner. Thanks Jesse, really appreciate it. Five stars out of five stars. Thanks a ton. More

by 16stefamy
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
May 04, 2020 -

Tenvoorde Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! We hope to see you soon!

March 20, 2020

Concern Went in for an oil change....suggested services (fix oil leak, etc.) quick service didn't talk to other dept. spent 3,000 and now vehicle makes noise More

by j.glomski
Recommend Dealer
No
Employees Worked With
dddd
May 12, 2020 -

Tenvoorde Ford responded

We appreciate you addressing your concerns. At your convenience please contact our General Manager David Rodriguez at drodriguez@tenvoordeford.com so we can discuss this further. Thank you.

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