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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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December 02, 2019

The workers are friendly and helpful The workers explained that when my vehicle was in service the repair would be done efficiently. My vehicle is fixed and I was able to go to the US Ban More

by curtisgapinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Sheafer, Brian Tenvoorde, Pat Kane, Jesse Metcalfe, Jim Mcphee, Chuck Hawley, , Jim Schall, Russ Hoeschen, James Niemuth, Dave Welch, Ron Branstner
Dec 02, 2019 -

Tenvoorde Ford responded

Thank you for sharing your experience with us! We hope to see you again soon!

December 02, 2019

Escape repair we are pleased that our 2010 Escape has been repaired but disappointed in the type of repairs that needed to be done. We have had other make/model veh More

by TJBJMJJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Welch
Dec 05, 2019 -

Tenvoorde Ford responded

We are sorry for the inconvenience but are happy to hear that you're pleased with the repair of your Escape. We thank you for taking the time to leave this feedback and hope you visit again soon!

November 30, 2019

Trustworthy I have used Tenvoorde since I moved to MN. I have purchased vehicles at other places but always go back to Tenvoorde for service and repairs. Everyone More

by JENLAHREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Tenvoorde Ford responded

Thank you for such a great review! Barry will be thrilled to hear your kind words. We hope to see you again soon!

November 29, 2019

first oil change on our new Ford Hybrid Fiesta Great helpful service during our first trip to the dealer. comfortable waiting area but no donuts. Some free pop would have been nice like at other de More

by 2RALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Dec 02, 2019 -

Tenvoorde Ford responded

Thank you for sharing your experience with us! We hope to see you again soon!

November 24, 2019

RECALL SERVICE WITH xx HAD A FEW THINGS DONE WHILE IN THERE FOR RECALL ON BLOCK HEATER ALL WHERE AWESOME,FRIENDLY & ON TIME-WOULD RECOMMEND SERVICES/SALES/WARRENTY DONE More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Nov 26, 2019 -

Tenvoorde Ford responded

Dan, thank you for the great review! We hope you visit again soon.

November 23, 2019

Service Edge Need to have a service rep available to talk to in a shorter time frame. Whenever I would call it always went to voice mail !! More

by tradunz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Murray
Dec 02, 2019 -

Tenvoorde Ford responded

Thank you for taking the time to leave this feedback. Please contact David at drodriguez@tenvoordeford.com so we can learn more about your experience with us. We look forward to hearing from you.

November 23, 2019

Always a pleasure Everyone is very helpful in service. However the parts dept employee, his name is Tim or Tom and hes not pleasant at all. If hes not in the mood to be More

by Tanyaleemaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I only deal with Barry, however the rest of the service workers are great as well
Dec 02, 2019 -

Tenvoorde Ford responded

We are sorry to hear that you feel this way. We would like to learn more about your experience with us. Please contact David at drodriguez@tenvoordeford.com. We look forward to hearing from you.

November 22, 2019

Very kind, answered questions, assisted us quicker appointme Staff were honest, called back to help answer questions, assured we had a vehicle or loaner. Not pleased with appointment scheduling service, prefer t More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Tenvoorde Ford responded

Thank you for the wonderful review and for the feedback! We hope to see you again soon.

November 22, 2019

Came for oil change I am somewhat dissatisfied I was told all the lug nuts had to be replaced usually the reason is because they have been over tighten and the only one More

by marylouhartig557
Recommend Dealer
No
Employees Worked With
Matt Hardt
Dec 02, 2019 -

Tenvoorde Ford responded

Thank you for voicing your concerns. We would like to hear more about your experience with us. Please contact David at drodriguez@tenvoordeford.com at your earliest convenience.

November 21, 2019

First class service Oil change service, tire rotation, brake check all for a very reasonable fee, I like that your dealership will service Ford chassis RV's...unlike som More

by TMEYER80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall name since it was almost a month ago.
Nov 25, 2019 -

Tenvoorde Ford responded

Thank you for the wonderful review, and thank you for the feedback! We're thrilled that you had such a positive experience with us and hope to see you again soon.

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