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1,244 Reviews of Tenvoorde Ford - Service Center
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May 16, 2020
Awsome , all the service was good, the counslor was excellent , 12 out of ten, pick up pickup pick up happy service was good good good excellent , 12 out of ten, pick up pickup pick up happy service was good good good More
by soderholmj
Verified CustomerEmployees Worked With
Other Employees :
Russ Hoeschen, James Niemuth, Grant Clifton, Justinne Matthees, Jesse Clifton
May 13, 2020
Prompt service. I was able to get both my vehicles in on the same day. good communication through entire process via text messaging and with cell # the same day. good communication through entire process via text messaging and with cell # More
by randall.burtzel
Employees Worked With
Grant Clifton
May 13, 2020
Great Service Never had a bad experience with this service department! They explain everything and get the job done right!! Clean shop, and my car gets a bath as w Never had a bad experience with this service department! They explain everything and get the job done right!! Clean shop, and my car gets a bath as well! More
by TORILPEARSON
Employees Worked With
Brad Buzzard
May 12, 2020
Oil Change I was not impressed with the quality of service I received when I had a routine oil change done on my car. I had an oil change done and I brought my c I was not impressed with the quality of service I received when I had a routine oil change done on my car. I had an oil change done and I brought my car home and it started to leak oil on my garage floor (my car has never leaked oil). I called back the next day to schedule an appointment to get it looked at. I had to wait a week to get back in which did not make me very happy considering my car was leaking oil. I finally got back in a week later and one of your service guys told me it was not oil that was leaking and but it was transmission fluid leaking. He wanted me to fix some transmission gasket which was like a $500 repair. I told him it was oil coming from either my oil plug or oil filter. I finally had to get the service manager involved. The service manager brought me into the shop to look at my car. I literally wiped off oil coming from my oil plug. The service manager replaced the gasket on my oil plug, which was the issue the entire time. I waited for 2.5 hours during this appointment that should of took 20 minutes. I will never come back to this location again for aby service work and I will not recommend this service center to anyone I know! The service guy that checked me in and told me false information about my car and its condition was named James. Not impressed with his work at all. More
by jlothert2
Employees Worked With
James Niemuth
May 09, 2020
They were exceptional! Came to my place of worked and pi led up my truck for an oil change. Told me I needed new tires and gave me an excellent deal! When all done they returned my truck to me and even wash led up my truck for an oil change. Told me I needed new tires and gave me an excellent deal! When all done they returned my truck to me and even washed it! Good deal and awesome service! More
by KRRDRR11
Employees Worked With
May 03, 2020
The service was fine. No complaints. BUT no one was wearing a mask. No social distancing by employees or clients. We are in a pandemic! I felt unsafe. wearing a mask. No social distancing by employees or clients. We are in a pandemic! I felt unsafe. More
by sross3130
Employees Worked With
I don’t know who I worked with.
May 02, 2020
Customer service is great, sustainable to find a loaner chickening needed. However, repairs are slow and In have had the same issue repaired several times. Parts? Technicians? Both, I don't know. chickening needed. However, repairs are slow and In have had the same issue repaired several times. Parts? Technicians? Both, I don't know. More
by toddssj5
Employees Worked With
James Niemuth
May 01, 2020
Great place for a oil change. Friendly and courteous people great you when you come through the doors. They fill you in what is or what they suggest you need done. people great you when you come through the doors. They fill you in what is or what they suggest you need done. More
by LSCHRODEN
April 22, 2020
VERY GOOD IT'S THE ONLY PLACE I WOULD BUY A VEHICLE, IF THE PRICE IS RIGHT, AND THE ONLY PLACE I WOULD GET MY ESCAPE SERVICED. IT'S THE ONLY PLACE I WOULD BUY A VEHICLE, IF THE PRICE IS RIGHT, AND THE ONLY PLACE I WOULD GET MY ESCAPE SERVICED. More
by Cvl2
Employees Worked With
April 21, 2020
QuickLane Service I recently had my vehicle in for new tires, alignment, and an oil change. Russ had the tires he quoted me the previous day ready to go. Check in was q I recently had my vehicle in for new tires, alignment, and an oil change. Russ had the tires he quoted me the previous day ready to go. Check in was quick and the services was performed well and in a timely manner. More
by lrmeyerjunior
Employees Worked With
Russ Hoeschen
