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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,244 Reviews

1,244 Reviews of Tenvoorde Ford - Service Center

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May 30, 2020

The service was really slow supposed to be quick lane nothing quick about it at all the service lady was exstreamly polite and apologetic I think they just need more staff More

by krystiem21
Recommend Dealer
No
Employees Worked With
Justinne Matthees
May 30, 2020

Over and above I dealt with James in the service department he was very professional above board and made me feel like I was in the right place having my vehicle ser More

by badge2206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Jun 09, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave us such a great review! We are glad to hear that James helped make your experience with us a positive one! Our team strives to ensure excellent customer service and to provide friendly, honest, and professional service. Your satisfaction is our top priority! We value your business and look forward to seeing you again soon. Have a great day!

May 27, 2020

Barry & Mike A in service are my go to guys. They’re the reason I keep coming back& the reason for the rating. Nice work guys! Thank you for you continued communication. More

by meghan.starry
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley, Jim Schall, Russ Hoeschen, James Niemuth, Grant Clifton, Justinne Matthees, Jesse Clifton
Jun 10, 2020 -

Tenvoorde Ford responded

Thanks for taking the time to leave us such a great review! We are glad to hear that Barry and Mike helped make this such a great experience! It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Feel free to reach out to us if you need anything. Have a wonderful day!

May 27, 2020

When ever I need any service done. I always like working with Jim Niemuth he is friendly and goes out of his way to listen to my concerns about any issues. That need to be looked at or fixed on my truck. He More

by lamacheel
Recommend Dealer
Yes
Employees Worked With
James Niemuth
May 28, 2020 -

Tenvoorde Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you, and have a fantastic day!

May 26, 2020

I should not have to leave a twenty five word minimum review if I don't want to. I gave you 5 stars. Thank you for doing your job. James did a great job. It's you office people that come up with this More

by Dtrettel63
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Jun 11, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to review your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Have a great day!

May 26, 2020

oil change and multi point inspection Came in for above listed work. Wait time from coming in to completion of work was as expected. Service was prompt, friendly, and professional!! Do n More

by war2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not have this info
Jun 10, 2020 -

Tenvoorde Ford responded

Thank you! It is great to hear everything was done quickly and to your satisfaction! Our team works hard to work with your schedule and make sure your vehicle is serviced correctly. Thank you again and we look forward to seeing you again soon! Have a great day!

May 20, 2020

Above and beyond! I recently bought 10 ply tires for my brand new F150 so that it would haul my RV easier. In the process one of my clamp on mirrors had a plastic clip More

by badge2206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Jun 10, 2020 -

Tenvoorde Ford responded

Thank you! Jim and our team are pleased to know we have been able to exceed your expectations and really help you out! We are committed to providing each of our clients with the best automotive experience because your satisfaction is important to us! We are glad to hear that we could help you find the perfect tires for your new F150 and make hauling the RV easier. If there is anything else you need please don't hesitate to reach out to us. Have a great day and enjoy the new truck!

May 19, 2020

good service experance i have had no problens with this company awsome service got me in and out at a desent time frame will concider for next service More

by mcronqu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Jun 10, 2020 -

Tenvoorde Ford responded

Thank you! We are glad to hear that everything was done to your satisfaction and in a timely manner. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 19, 2020

Russ gave estimate wait time and was spot on. He consistently is professional, courteous, and knowledgeable—a great representative for Tenvoorde!!! He does not make me feel stupid—even though I rea More

by junenpris
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Jun 10, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a wonderful review! We're glad to hear you found Russ and our staff so knowledgeable and helpful! It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. We value your business and look forward to your next visit with us! Have a great day!

May 16, 2020

Great Service. Wish we could have the same service agent each time we come in. My person was friendly, helpful and kept me informed. Service was prompt. More

by DELK.LORETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
Jun 10, 2020 -

Tenvoorde Ford responded

Thank you for highlighting some of our staff that help make your experience with us a positive one! It is our commitment to provide friendly and professional service. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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