Tenvoorde Ford - Service Center

Barry Jensen did an outstanding job keeping me informed on the progress of my car and supplying me with a vehicle to use while mine was being worked on. on the progress of my car and supplying me with a vehicle to use while mine was being worked on. More

oil change I went in there for a 39.00 oil change and had a coupon from value connection for 28.00's So I get my bill and it charged as $28.90 for labor and $18 I went in there for a 39.00 oil change and had a coupon from value connection for 28.00's So I get my bill and it charged as $28.90 for labor and $18.45 for oil and$4.34 for supplies. My $39.00 oil change cost me $42.00 after my $10.00 off. I have never seen a place charge this way, and didn't wash my car, and said they would!! More

Will not have Service again I purchase my 2016 Ford Explorer at Tenvoorde Ford and all service work has been done there. The last time I had service done they did not put my cap I purchase my 2016 Ford Explorer at Tenvoorde Ford and all service work has been done there. The last time I had service done they did not put my cap on it was laying on Motor. I called to speak to Technison and no one returned call. More

I waited for half an hour to be acknowledged and then told i After a half hour wait to be accknowledged and two people jumping the line in front of me I am told that ir would be 3 hours before they had time to s After a half hour wait to be accknowledged and two people jumping the line in front of me I am told that ir would be 3 hours before they had time to service my vehicle. The gal at the counter was dicussing tires with someone on the phone and never bothered to look at me and then 2 men pushed their way ahead of me. I walked out. More

The manager on duty, Russ got the project going , the tech was thorough. The project was completed in a timely manner. What I don’t understand is why am I requested to do 3 reviews on my service repair? tech was thorough. The project was completed in a timely manner. What I don’t understand is why am I requested to do 3 reviews on my service repair? More

In this difficult time they have been very helpful and try their best. The service tech was very courteous and went beyond my expectations. Thank you! try their best. The service tech was very courteous and went beyond my expectations. Thank you! More

I needed a water pump replaced, it was completed, promptly and thoroughly. The service manager and technician kept me advised on needed service and updated on service progress. promptly and thoroughly. The service manager and technician kept me advised on needed service and updated on service progress. More

Well Done Everything was done correctly and when promised. All the folks I dealt with were helpful and friendly. At the end of the day, what else could you expe Everything was done correctly and when promised. All the folks I dealt with were helpful and friendly. At the end of the day, what else could you expect from a service trip? Jesse really made the payment with FordPass easy! More

Warranty work Don't know if it coincidence or not. Had oil change and rotation of tires. Emergency brakes had issues. Maintenance dept repaired, went thru warranty Don't know if it coincidence or not. Had oil change and rotation of tires. Emergency brakes had issues. Maintenance dept repaired, went thru warranty and gave us loaner vehicle. Barry was incredible. More