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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,244 Reviews

1,244 Reviews of Tenvoorde Ford - Service Center

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July 17, 2020

Focus repair The service was prompt and resolved the problem. They accommodated my schedule. All staff I dealt with were professional and courteous. The price was More

by Mgjaede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Jul 20, 2020 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We value your business and hope to see you again soon! Have a fantastic day!

July 14, 2020

Jesse was top notch, took care of me from the time I dropped off my truck until I picked it up. I was very satisfied. More

by ulen2
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
Jul 15, 2020 -

Tenvoorde Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off and we will let Jesse know of your appreciation! Thanks again for choosing Tenvoorde Ford and we hope to see you again next time!

July 12, 2020

I was charged prior to letting me know. They need to let customer know the charge prior moving forward. not doing so doesnt give customer a chance to deny repair and repair charges More

by WANNABCOMIC
Recommend Dealer
No
Employees Worked With
James Niemuth
Jul 20, 2020 -

Tenvoorde Ford responded

Thank you for bringing this to our attention. We want all of our customers to leave with feeling like they've received the utmost in customer service and are treated fairly. Please contact our Service Manager, Craig at cschaefer@tenvoordeford.com so we can look into this for you.

July 11, 2020

The app keeps you apprised of the progress of the work they are doing. This is an excellent communication tool. They give you an estimate in advance of performing any additional service. More

by mcarr94
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Jul 15, 2020 -

Tenvoorde Ford responded

Thanks for the great review! We are glad to hear you had a great experience with us and our app. Thank you so much for being one of our valued guests and we look forward to your next visit! Have a fantastic day!

July 09, 2020

We needed and new battery for my husbands car and it’s a pain to change so we brought in to have them change it. They also noticed that the tires needed replaced. So they replaced them also. When I went to More

by harris9805
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Jul 15, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a wonderful review! We can't tell you enough how much we appreciate our service team. They do a fantastic job, and we’re thrilled that they were there to take care of you! Your safety and satisfaction is our top priority! Thank you again, and we look forward to working with you in the future. Have a wonderful day!

July 05, 2020

The entire staff at Tenvoorde Ford is fantastic to work with. I would highly recommend them to anyone who is in need of a new car or service! Best experience I have ever had. From sales to service and a More

by lisajarvis2
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stumpf, Chris Popehn
Jul 06, 2020 -

Tenvoorde Ford responded

Lisa, thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

June 27, 2020

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by randazimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Tenvoorde Ford responded

Thank you for leaving us a five-star review! Have a wonderful day!

June 27, 2020

Great to work with and service is top notch!! I have had Fords since my first Pinto so continue to return and Tenvorde is courteus, quick, and very competent. More

by annapenne
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
Jun 29, 2020 -

Tenvoorde Ford responded

Hi Anna! We are happy to hear that you enjoyed your visit to our dealership for service. We strive to give our customers the best service experience possible! We hope to see you again soon! Until then, take care.

June 27, 2020

Always get great service. Barry Jensen is always easy to work with and seems concerned with my needs. Takes care of my vehicle and tries to make my services call as carefree a More

by jdemorett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Branstner
Jun 29, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a wonderful review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! We will let Barry, Ron, and Angie know of your appreciation. Thank you again and we look forward to your next visit. Have a wonderful day!

June 19, 2020

Great people to work with friendly, informative fast etc etc etc etc etc etc etc et. Etc etc friendly, informative fast etc etc etc etc etc etc etc et. Etc etc f More

by cheryl.brassington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Tenvoorde Ford responded

Hi Cheryl! We are happy to hear that you enjoyed your visit to our dealership for service. We strive to give our customers the best service experience possible! We look forward to your next visit with us! Have a great day!

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