Tenvoorde Ford - Service Center

I was more than pleased with the service & attention to detail I received on my first visit to Tenvoorde Ford. You guys have earned my buisness! detail I received on my first visit to Tenvoorde Ford. You guys have earned my buisness! More

Easy/reliable kind knowledgeable people pleasant to work with anytime gets back to u on any description of troubles u may have on item needed with anytime gets back to u on any description of troubles u may have on item needed More

Time element It seems every time I go in for an oil change it will be "a hour and a half waiting time" Something has to be done about this. It seems every time I go in for an oil change it will be "a hour and a half waiting time" Something has to be done about this. More

slow service I was told when I got there I was next and would get right in - waited 45 min if not longer then got it then it took for ever for the oil change then I was told when I got there I was next and would get right in - waited 45 min if not longer then got it then it took for ever for the oil change then to check out was way to long- I was there almost 3 hours then got car home and a couple of days later the oil light came on and we had to add a quart of oil so the oil was not even filled all the way it was short one quart More

Great service experiance exceptional commuication on repairs Excellent communication from service rep Jesse on repairs, time required for the service, I live outside the area well worth the trip for quality serv Excellent communication from service rep Jesse on repairs, time required for the service, I live outside the area well worth the trip for quality service. More

I can trust Tenvoorde with my vehicle. Good work at a fair price and I can trust their recommendations as to what service work should be done. fair price and I can trust their recommendations as to what service work should be done. More

Great service despite unfortunate circumstances. I brought my car in before Christmas.Great communication during the repair process. It took me four days to get a loaner. I think more thought should b brought my car in before Christmas.Great communication during the repair process. It took me four days to get a loaner. I think more thought should be put into getting loaner vehicles for customers. More

Great Service This was my first visit to Tenvoorde Ford for service on my vehicle. I was very happy with the customer service of my adviser, Mike Asperheim, and the This was my first visit to Tenvoorde Ford for service on my vehicle. I was very happy with the customer service of my adviser, Mike Asperheim, and the great service work done by Tom Martins, Jr. I will definitely be coming back to Tenvoorde when my car needs work done again. More

Close.. Communication seems to be an issue. We have brought our F550 service body truck in for routine maintenance since it was new, and use a fleet managemen Communication seems to be an issue. We have brought our F550 service body truck in for routine maintenance since it was new, and use a fleet management company for payment. In three service visits the billing has never been done correctly. We have had to call in more than once per service visit to straighten this out, one time we had to make a personal visit to the billing department. The last visit we were told the truck shop was too busy to complete the recommended tire rotation. More

Pleased with the work, Not with the customer service. Dropped the truck off for warranty work and was questioned by the mechanic on how it happened, did not like the accusations that I was towing to heavy Dropped the truck off for warranty work and was questioned by the mechanic on how it happened, did not like the accusations that I was towing to heavy of a load when my camper only weighs 4,600 pounds. and the day I picked the truck up I told them what time I would be there and when I got there they gave me the keys I went out to the truck and it was covered with ice and snow it took about 20 minutes to clean it off, it would have been nice if it would have been brought inside to melt off, I guess once you buy the truck no need to be nice to the customer, a little nice goes a long way! More