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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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March 31, 2020

Oil Leak James provided current updates as the work was being performed on my truck. All work was completed on time as stated when I droped my truck off. More

by mgoessl78
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Niemuth
May 04, 2020 -

Tenvoorde Ford responded

Thank you for highlighting some of our staff, we will be sure to relay your kind words to him! We appreciate you choosing Tenvoorde Ford and are looking forward to your next visit. Take care.

March 28, 2020

Quick & professional service From the time you get to the door to the time you leave the team is striving to give everyone honest, Timely and professional service. If you are sitt More

by chadschaefer91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Schaefer, Darin Ennen, Russ Hoeschen, James Niemuth, Justinne Matthees
Mar 30, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a great and honest review! We are thrilled to hear that your experience with us at Tenvoorde Ford was one to remember. Thank you again and please do not hesitate to visit us again soon!

March 28, 2020

Oil Leak Followup A previous visit to fix a MASSIVE coolant leak showed an oil leak also, which was checked using dye, and then monitored after about five hundred miles More

by neussea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Tenvoorde Ford responded

We are thrilled to hear that Mike was able to help you with that follow up. Thank you for taking the time to leave us your feedback. Please do make sure to visit us again with any of your vehicle needs! Thanks again!

March 28, 2020

Very professional Treated me with respect and listened to my concerns about the vehicle. Had intermittent Transmission issues which were difficult to duplicate. Barry More

by Bud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Tenvoorde Ford responded

Thank you taking the time to leave us an honest yet positive review! We appreciate your feedback and are thrilled to hear that Barry was able to provide you with such a great experience with us here at Tenvoorde Ford. Please do make sure to come to visit us again soon!

March 26, 2020

Recall issues from Ford Company We had some recall issues to deal with. I was doing one vehicle a week. Have one more to attend to yet. It will be attended to after Easter. More

by JMOEGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Tenvoorde Ford responded

Thank you for informing us of your situation. Please do make sure to come to visit us for any of your automotive needs. Take care.

March 23, 2020

They were nice, and fixed my car in a timely manner. Thanks Jesse, really appreciate it. Five stars out of five stars. Thanks a ton. More

by 16stefamy
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
May 04, 2020 -

Tenvoorde Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! We hope to see you soon!

March 20, 2020

Concern Went in for an oil change....suggested services (fix oil leak, etc.) quick service didn't talk to other dept. spent 3,000 and now vehicle makes noise More

by j.glomski
Recommend Dealer
No
Employees Worked With
dddd
May 12, 2020 -

Tenvoorde Ford responded

We appreciate you addressing your concerns. At your convenience please contact our General Manager David Rodriguez at drodriguez@tenvoordeford.com so we can discuss this further. Thank you.

March 18, 2020

Very happy with service. Lower price than quoted anywhere and they fit me in on my day off. Issue was fixed and haven’t had any issues since. More

by amandarick27
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
Mar 18, 2020 -

Tenvoorde Ford responded

Amanda, we are glad to hear that you had a positive experience with us at Tenvoorde Ford! We appreciate the great review and we hope to see you again soon! Until then, take care and have a great day.

March 17, 2020

Great Service Recall repair on my F350. They got me in and got it fixed. Definitely trust this group for me to come back. Fast, friendly and great service. More

by SkipHalverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Niemuth
Mar 18, 2020 -

Tenvoorde Ford responded

Thank you for leaving us a great review. Our team is happy to hear that they were able to make your experience a positive one at Tenvoorde Ford! Please do not hesitate to visit us again soon! Until then, take care.

March 17, 2020

My experiences have been good from my truck purchase to my first service for an oil change. They got me in and out within an hour fir my service. More

by shannon.jurgens
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Tenvoorde Ford responded

Shannon, thank you for taking the time to write a 5-star review of Tenvoorde Ford. We are thrilled to hear that your experience with us was a smooth and positive one! We hope to see you again soon! Have a great day.

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