Tenvoorde Ford - Service Center

I switched to this dealership because I was not satisfied with the last dealership I was dealing with. And I have been nothing but pleased with my experience with Tenvoorde!! They are very knowledgeable and with the last dealership I was dealing with. And I have been nothing but pleased with my experience with Tenvoorde!! They are very knowledgeable and happy to help with any problem that occurrs I will continue to come here and give anybody that asks advice on where to go for great service. That this is absolutely the place to come!! More

My vehicle was at the shop for over 4 hours last week because I’m in need of a quote for a few of the items that are broke and I still have to hear back from anyone!! Service tech was annoyed with other because I’m in need of a quote for a few of the items that are broke and I still have to hear back from anyone!! Service tech was annoyed with other people within the organization and as a customer, I feel the same! More

In the last 4 years, I've had a few concerns. First, the Quick Lane service on my vehicle. The printed service report was for a 4X4. So I quit the QL because my pick-up is a 2X4. After consulting with th Quick Lane service on my vehicle. The printed service report was for a 4X4. So I quit the QL because my pick-up is a 2X4. After consulting with the GM, I came back to the service department. Then I traded vehicles for a certified used truck and discovered later that the balance of the bumper to bumper guarantee did not exist. The administer that advised me of that guarantee had been dismissed. Now, either Ford or the dealer have defective parts. Twenty chrome lug nuts were replaced at my last service (5 were previously replaced). Now is the time to shift my business to the local largest Silverado dealer in Minnesota. More

Quick lane absolutely great! Service center very poor. Called service tech after having a major repair done and never received a call back. Poor CS Called service tech after having a major repair done and never received a call back. Poor CS More

So far I am Happy with the way I get treated.Russ always So far I am Happy with the way I get treated. Russ always sees to it that i get in and out of the quicklane in a timely manor. So far I am Happy with the way I get treated. Russ always sees to it that i get in and out of the quicklane in a timely manor. More

In the end, your people finally came through!!! Unfortunately, it took your financing people and Ford about 4 weeks to get the beginning mileage on our used Equinox corrected so that the Ford exte Unfortunately, it took your financing people and Ford about 4 weeks to get the beginning mileage on our used Equinox corrected so that the Ford extended warranty could be put into effect for the major repairs required on our Equinox. Luckily for Tenvoorde, you have a real gem in one of your service advisors, namely Jim Niemuth!!! If it wasn't for him, our rating would probably have been somewhere around a 1. He took the ball and made things happen for us!!! THANK YOU VERY MUCH JIM!!!! Because of him, we will most undoubtedly be back for our next vehicle. More

Friendly service, kept me informed of necessary repairs. Completed recall work in a timely manner. Liked that COVID-19 safety precautions were in place to maintain customer and employee health. Completed recall work in a timely manner. Liked that COVID-19 safety precautions were in place to maintain customer and employee health. More

Judy's truck Thanks for all your assistance on our 2004 Ford Explorer Sport Trac, this has been a great vehicle that we purchased new from Tenvoorde Ford. Still lo Thanks for all your assistance on our 2004 Ford Explorer Sport Trac, this has been a great vehicle that we purchased new from Tenvoorde Ford. Still looks new and runs great my wife will never give it up. More

Great service-very helpful-I has a broken foot and they went the extra mile to help me get to my vehicle. They also explained clearly what the costs would be and I appreciated that! went the extra mile to help me get to my vehicle. They also explained clearly what the costs would be and I appreciated that! More

I bought a Ford private party and a few days later the car wouldn’t start. When I managed to get it to run I brought it to Tenvoorde and they immediately knew I needed a new key while a different shop was car wouldn’t start. When I managed to get it to run I brought it to Tenvoorde and they immediately knew I needed a new key while a different shop was saying it was the ignition system. I left paying under $100 when a shop quoted me nearly triple that. Fast service and fair pricing will keep me coming back! More