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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews
Call Service Center (320) 348-7985

1,171 Reviews of Tenvoorde Ford - Service Center

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May 27, 2024

Very attentive, helpful, informative, conscientious, and follows up after the sale for rput8ne maintenance and just overall satisfaction with the vehicle. I'll he going there for my next car for sure! More

by joew92405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your wonderful feedback! We're thrilled to hear that you found our team to be attentive, helpful, and conscientious. We're committed to providing excellent service even after the sale, and we're glad to know you'll be returning for your next car. We appreciate your loyalty and look forward to assisting you again in the future!

May 25, 2024

Everyone is always polite and keeps me informed on time. They also will reset my gauge on the side to my setting when I ask. More

by happygrandma.dw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that our team is polite and keeps you informed throughout your visits. We're always happy to help reset your gauge to your preferred settings. If you need anything else, just let us know!

May 18, 2024

He provided excellent customer service. Made things easy to understand. I really Enjoyed working with him More

by issa_rad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that you received excellent customer service and found things easy to understand while working with us at Tenvoorde Ford. We're glad to have made your experience enjoyable, and we appreciate your feedback. If you need anything else or have any further questions, feel free to reach out.

May 18, 2024

Good service, Mike is very helpful. Prices are high. Appreciate shuttle service and nice waiting room. More

by JMCDON
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that Mike provided you with good service and assistance. We understand your concern about prices, and we appreciate your feedback on that. We're pleased that you found our shuttle service and waiting room to be convenient and comfortable. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Tenvoorde Ford!

May 16, 2024

I was stuck with a $4,500 bill that should have been covered by warranty. The issue was brought up numerous times since the recall was issued on my truck but I was told numerous times there was no issu More

by trippingondaisies
Recommend Dealer
No
Employees Worked With
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

May 14, 2024

I would like to say Thank you to the mechanic that worked on my F350. Mr AJ Johnson. I know my truck is in good hands with AJ. I will always request AJ when bringing a vehicle to Tenvoorde Ford More

by demengeju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Johnson
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Jul 03, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're delighted to hear that AJ Johnson provided excellent service on your F350. Your trust in AJ and Tenvoorde Ford means a lot to us. We'll make sure he knows about your appreciation, and we look forward to assisting you again in the future!

May 12, 2024

We were in Florida and Justin took care of everything here at home ... We had a great time.. a And with the help of Justin our Donkey 🫏 was ready to Go when we got home... Thank you Justin....👍👍.. More

by Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Tenvoorde Ford responded

Thank you for your feedback, Cam! We're glad to hear that Justin took care of everything while you were away and that your Donkey was ready to go when you returned. We appreciate your business and look forward to serving you again in the future!

May 11, 2024

Had to have auto towed and dropped off at dealership after hours because of issue. Was fixed by 10 am next day and cost was better than I had expected. Thank you More

by wanned01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Tenvoorde Ford responded

Thank you for your review! We're glad we could quickly resolve the issue with your vehicle and that the cost was manageable for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your business!

May 10, 2024

Great job very timely. I appreciate the adjustments made to accomidate the issues discovered shortly after the purchas More

by fredpatk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Tenvoorde Ford responded

Thank you for your positive feedback! We're glad to hear that we were able to accommodate the issues discovered shortly after your purchase in a timely manner. If there's anything else we can assist you with, please feel free to let us know. We appreciate your business!

May 06, 2024

After a poor experience with the service department the service manager followed up with me and was able to make it right. More

by Deceptionff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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