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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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April 18, 2020

Brake job Very accommodating. it was barry Jensen that I worked with and he was very up front and accommodating. He took the extra step to assure that I lef More

by joycewimmer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Tenvoorde Ford responded

We appreciate you taking the time to leave your amazing review of Barry. We will be sure to pass along your kind comments! Thank you for your business with us and please come to visit us again soon with any of your automotive needs! Take care.

April 17, 2020

Wonderful service with Jesse. There was a lot of miss communication with our car and the manager made this right and we are please with the results. More

by kindheartsmom
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
May 04, 2020 -

Tenvoorde Ford responded

We are so happy to hear that you were able to solve any miscommunication with Jesse. Thank you for allowing us the chance to restore your confidence in our business here at Tenvoorde Ford. Take care!

April 12, 2020

My service technition, Jim is absolutely amazing. I have only gone to him in the last 2 years since I bought my car. He always goes out of his way to make sure I have everything I need and leave satisfied. More

by 22ttsarah
Recommend Dealer
Yes
Employees Worked With
James Niemuth
May 04, 2020 -

Tenvoorde Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! We hope to see you soon!

April 12, 2020

New tires and wheel alignment Same day appointment was much appreciated. My new tires are great. The buy 2 tires, get 2 free was very convincing way to get me motivation during the More

by mht1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
May 04, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave us your wonderful feedback. We are more than happy to hear that our tire incentive was of use to you! Thanks again for your kind words and we hope to see you again soon! Take care.

April 10, 2020

I had after market fog lights put on by their techs,cost $600. They failed in 3 years! Paid another $300 to fix! Terrible, can't afford this again. Will go elsewhere for service. Have bought numerous cars t More

by MDHUSKY
Recommend Dealer
No
Employees Worked With
Newer employee, don't recall.
Apr 13, 2020 -

Tenvoorde Ford responded

Thank you for your feedback. We would love to discuss your concerns further with you. Please reach out to the Service Manager Craig at cschaefer@tenvoordeford.com.

April 04, 2020

Serpitine belt broke and disabled my F-350 I was greeted by Jim N. who was very courteous and efficient. Got my truck in and serviced in a reasonable time. He kept me up to date on service pr More

by MNOONAN15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
May 04, 2020 -

Tenvoorde Ford responded

Wow, we are thrilled to hear that Jim was able to provide you with such great service! Thank you for choosing Tenvoorde Ford and we hope to see you again soon! Take care!

April 03, 2020

The service was great. The work was done before the promised time. I would definitely recommend this shop to everyone. Reasonable pricing. I love tenvoorde ford. More

by jc_ernharts
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
May 04, 2020 -

Tenvoorde Ford responded

We love your amazing review and are thrilled to have been able to provide you with such great service. We thank you for your business and are looking forward to be of service to you again soon!

April 03, 2020

Courteous and Professional As always, Mike and the team were courteous and professional. My vehicle was completed, washed, and ready in a timely matter. Waiting area was clean a More

by chone0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley
May 04, 2020 -

Tenvoorde Ford responded

We are so thrilled to have received your amazing review! Please be sure to come to visit us again soon! Take care.

April 03, 2020

My visit to quicklube was very disappointing. I was not treated as a valued customer by QL staff and have started a search for new service options for all 4 of my vehicles. More

by TRAVISWAVRIN
Recommend Dealer
No
Employees Worked With
John Lundgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig 5 stars , Russ Hoeschen, Jesse Clifton
Apr 13, 2020 -

Tenvoorde Ford responded

Travis-Thanks for taking the time to correspond with our Service Manager via email. Hopefully we have done everything we can to earn a 5 star rating.

April 01, 2020

We had factory recall work completed recently and were very pleased with the outcome! The service was done efficiently and effectively in a short time—almost half the time expected! More

by sstaska
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
May 04, 2020 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us your wonderful feedback! We are thrilled to hear that we were able to be of quick service to you. We hope to see you again soon!

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