Back

Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

Sort by
July 11, 2020

The app keeps you apprised of the progress of the work they are doing. This is an excellent communication tool. They give you an estimate in advance of performing any additional service. More

by mcarr94
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Jul 15, 2020 -

Tenvoorde Ford responded

Thanks for the great review! We are glad to hear you had a great experience with us and our app. Thank you so much for being one of our valued guests and we look forward to your next visit! Have a fantastic day!

July 09, 2020

We needed and new battery for my husbands car and it’s a pain to change so we brought in to have them change it. They also noticed that the tires needed replaced. So they replaced them also. When I went to More

by harris9805
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Jul 15, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a wonderful review! We can't tell you enough how much we appreciate our service team. They do a fantastic job, and we’re thrilled that they were there to take care of you! Your safety and satisfaction is our top priority! Thank you again, and we look forward to working with you in the future. Have a wonderful day!

July 05, 2020

The entire staff at Tenvoorde Ford is fantastic to work with. I would highly recommend them to anyone who is in need of a new car or service! Best experience I have ever had. From sales to service and a More

by lisajarvis2
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Popehn
Jul 06, 2020 -

Tenvoorde Ford responded

Lisa, thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

June 27, 2020

xxxx xxxx xxxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx sss sss xxx More

by randazimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Tenvoorde Ford responded

Thank you for leaving us a five-star review! Have a wonderful day!

June 27, 2020

Great to work with and service is top notch!! I have had Fords since my first Pinto so continue to return and Tenvorde is courteus, quick, and very competent. More

by annapenne
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
Jun 29, 2020 -

Tenvoorde Ford responded

Hi Anna! We are happy to hear that you enjoyed your visit to our dealership for service. We strive to give our customers the best service experience possible! We hope to see you again soon! Until then, take care.

June 27, 2020

Always get great service. Barry Jensen is always easy to work with and seems concerned with my needs. Takes care of my vehicle and tries to make my services call as carefree a More

by jdemorett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Branstner
Jun 29, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a wonderful review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! We will let Barry, Ron, and Angie know of your appreciation. Thank you again and we look forward to your next visit. Have a wonderful day!

June 19, 2020

Great people to work with friendly, informative fast etc etc etc etc etc etc etc et. Etc etc friendly, informative fast etc etc etc etc etc etc etc et. Etc etc f More

by cheryl.brassington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Tenvoorde Ford responded

Hi Cheryl! We are happy to hear that you enjoyed your visit to our dealership for service. We strive to give our customers the best service experience possible! We look forward to your next visit with us! Have a great day!

June 18, 2020

Barry Jensen did an outstanding job keeping me informed on the progress of my car and supplying me with a vehicle to use while mine was being worked on. More

by jlstrong
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Tenvoorde Ford responded

Thank you! We can't tell you enough how much we appreciate our service team, they do a fantastic job and we’re very happy that they were there to take care of you! We'll let Barry know of your appreciation and we look forward to seeing you again soon! Have a great day.

June 15, 2020

oil change I went in there for a 39.00 oil change and had a coupon from value connection for 28.00's So I get my bill and it charged as $28.90 for labor and $18 More

by catherinemovern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
justinne matthe,james wehr
Jun 16, 2020 -

Tenvoorde Ford responded

Catherine, thank you for taking the time to speak with our Quick Lane Manager, Brian about this experience. We want to make sure your experience with Tenvoorde is nothing but excellent. If you have any further questions or concerns please contact our Service Manager Craig, he would love the opportunity to discuss your experience further and make it right. At your earliest convenience, please contact Craig at cschaefer@tenvoordeford.com

June 15, 2020

Will not have Service again I purchase my 2016 Ford Explorer at Tenvoorde Ford and all service work has been done there. The last time I had service done they did not put my cap More

by RTSBARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Tenvoorde Ford responded

Thank you for bringing this to our attention. At Tenvoorde Ford we pride ourselves in straightforward, no-nonsense, and transparent dealings with our clients. A representative should have reached back out to you about the cap not being put back on correctly. Our Service Manager, Craig would love the chance to talk to you about this situation and make it right. At your earliest convenience, please send your contact information over to cschaefer@tenvoordeford.com.

...
85
...