1,171 Reviews of Tenvoorde Ford - Service Center
Tenvoorde has always been nice to me & taken good care of my Mustang & I thank them for that!! Only had 1 problem that took 3 trips, but found the issue! my Mustang & I thank them for that!! Only had 1 problem that took 3 trips, but found the issue! More
Had the truck in twice and still have screeching. Anti seize was left on my side panels from the last service. I was told the supervisor would call me about my complaints .. well that was 2 weeks ago.. seize was left on my side panels from the last service. I was told the supervisor would call me about my complaints .. well that was 2 weeks ago.. More
Barry did a great job of taking care of my car, and keeping me informed of the status of the work. He also took care of the warranty work that we purchased with the car, keeping me informed of the status of the work. He also took care of the warranty work that we purchased with the car, More
Had to take my Ford Truck to another tire service center to find out that my new tires were installed and balanced improperly at Ford quick lane service center. The tires were overloaded with rim weights. to find out that my new tires were installed and balanced improperly at Ford quick lane service center. The tires were overloaded with rim weights. the new tire service center re-balanced the tires and now drives great. More
I have a 2017 Ford Explorer that I have been happy with from the day I bought it. I always service my vehicle with Tenvoorde because they are courteous, thorough, and explain all services. They also point from the day I bought it. I always service my vehicle with Tenvoorde because they are courteous, thorough, and explain all services. They also point out services I may need in the future but leave the decision up to me, just info not pushy. I like that. More
Had a problem after oil change. All the oil leaked out at 1300 of 5000 miles and ruined engine. Said it wasn't there fault. Lost a 20 plus year customer. 1300 of 5000 miles and ruined engine. Said it wasn't there fault. Lost a 20 plus year customer. More
Great service. Mike is a awesome service advisor. I would recommend. Their facility is clean and comfortable. I will definitely bring my pick up back. recommend. Their facility is clean and comfortable. I will definitely bring my pick up back. More
I switched to this dealership because I was not satisfied with the last dealership I was dealing with. And I have been nothing but pleased with my experience with Tenvoorde!! They are very knowledgeable and with the last dealership I was dealing with. And I have been nothing but pleased with my experience with Tenvoorde!! They are very knowledgeable and happy to help with any problem that occurrs I will continue to come here and give anybody that asks advice on where to go for great service. That this is absolutely the place to come!! More
My vehicle was at the shop for over 4 hours last week because I’m in need of a quote for a few of the items that are broke and I still have to hear back from anyone!! Service tech was annoyed with other because I’m in need of a quote for a few of the items that are broke and I still have to hear back from anyone!! Service tech was annoyed with other people within the organization and as a customer, I feel the same! More
In the last 4 years, I've had a few concerns. First, the Quick Lane service on my vehicle. The printed service report was for a 4X4. So I quit the QL because my pick-up is a 2X4. After consulting with th Quick Lane service on my vehicle. The printed service report was for a 4X4. So I quit the QL because my pick-up is a 2X4. After consulting with the GM, I came back to the service department. Then I traded vehicles for a certified used truck and discovered later that the balance of the bumper to bumper guarantee did not exist. The administer that advised me of that guarantee had been dismissed. Now, either Ford or the dealer have defective parts. Twenty chrome lug nuts were replaced at my last service (5 were previously replaced). Now is the time to shift my business to the local largest Silverado dealer in Minnesota. More