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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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October 27, 2020

Awesome, great service as always on our F350.They have Awesome, great service as always on our F350. They have covid safeguards in place, and I appreciate them taking the effort to make it a safe environm More

by MIDMNHTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Tenvoorde Ford responded

Hi there, Thank you for your five-star review. Our team at Tenvoorde Ford Inc always strives for the highest standards. Until next time, take care.

October 26, 2020

Unfortunately the battery they installed for me was bad, so it needed to be replaced. The Tech that did the job left the Engine compartment a mess, However, James took care of it. I'm very happy with how th More

by Dans8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Niemuth
Oct 28, 2020 -

Tenvoorde Ford responded

Hi there, Thank you for taking the time to highlight some of our staff! We hope you have a great day.

October 24, 2020

As always, great work by the Quick Lane folks. Great price on The Works package. Love the app - makes it really convenient to check-in ahead of time to minimize waiting! More

by btbultema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Tenvoorde Ford responded

Hi there! Thank you for your five-star review. Our team at Tenvoorde Ford Inc always strives for the highest standards. Until next time, take care.

October 23, 2020

Very dedicated to customer satisfaction. Knowledgeable about the Ford vehicles. Dependable and trustworthy. The service that was done on my Ford Fusion was done without any mistakes. More

by Kelly.merten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, James Niemuth
Oct 26, 2020 -

Tenvoorde Ford responded

Kelly, We are happy to hear about your positive experience! Until next time, take care!

October 22, 2020

Seems to be an honest crew, so far happy with them and the work that was proform on my 2015 Ford F-150 pick truck More

by BLAKEHEURUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen, Grant Clifton
Oct 23, 2020 -

Tenvoorde Ford responded

Hi Blake, We are happy to hear about your positive experience! Until next time, take care!

October 21, 2020

Justine was very polite, courteous and helpful. She explained everything that they were going to be doing to my car in detail and went over the cost with me in detail. More

by MMURROW47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justinne Matthees
Oct 22, 2020 -

Tenvoorde Ford responded

Hi there! Thank you for taking the time to highlight some of our staff! We hope you have a great day.

October 20, 2020

Brought my truck in because of a vibration in drive train, asked to check Transmission fluid too. Cause was said to be U joint, sensors, service notice and "transmission fluids look good". Vibration st More

by bensonpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Clifton
October 20, 2020

We always feel well taken care of at Tenvoorde. Our maintenance visit took longer than expected but they kept us informed. As always great job! More

by kalorentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Tenvoorde Ford responded

Hi there! Thank you for your five-star review. Our team at Tenvoorde Ford Inc always strives for the highest standards. Until next time, take care.

October 19, 2020

Easy and approachable, friendly people. Only 4 stars for quality because the car wash was poor, there were still bugs on the grill of car. More

by JDETERS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Oct 20, 2020 -

Tenvoorde Ford responded

Hi there, thank you for your review. Any type of feedback helps us to improve. If there's anything else we can do, do not hesitate to contact us.

October 18, 2020

Had to redo work on timing gasket they did back in April but redid at no cost since their error. Jim our service advisor is the best I ever dealt with very customer friendly. More

by bZirbes04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Oct 19, 2020 -

Tenvoorde Ford responded

Hi there! We appreciate the lovely feedback of Tenvoorde Ford Inc. Thank you, and have a great day!

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