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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,244 Reviews

1,244 Reviews of Tenvoorde Ford - Service Center

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February 25, 2021

I was very pleased that my first review wasn't read & I was called I was pleased to get the call asking why I was frustrated & talked about how to fix the problem. That's wonderful customer care. Tha More

by roxster54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

February 24, 2021

IT WAS WONDERFUL, BROUGHT ME TO WORK AND THEN PICKED ME IT WAS WONDERFUL, BROUGHT ME TO WORK AND THEN PICKED ME UP WHEN THEY WERE DONE. MIKE AND THE WHOLE CREW WERE VERY POLITE AND MADE SURE EVERTTHING WA More

by dkolstad19
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

Feb 25, 2021 -

dkolstad19 responded

WE WILL BRING OUR VEHICLE TO YOU FOR ALL OUR REPAIRS

February 22, 2021

I've been coming here for 15 years always good service clean building .never had problem. I recommend them to anyone. Big selection of cars and trucks. More

by jeffruprecht1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Branstner
Feb 22, 2021 -

Tenvoorde Ford responded

We sincerely value your business and look forward to your next visit! Thank you again for choosing Tenvoorde Ford Inc. and we hope to see you again.

February 19, 2021

Service manager Dane did an amazing job explained everything in detail. Thanks for the amazing experience Dane . Look forward to working with Dane in the future More

by MMTTRUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Madsen
Feb 22, 2021 -

Tenvoorde Ford responded

We hope to be of service to you again in the future. Best wishes, Tenvoorde Ford Inc.

February 18, 2021

Jim was very helpful and informative on what was happening with my vehicle that was in for service. Everything was done promptly with no hassle More

by rmitch1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Feb 18, 2021 -

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 16, 2021

The Service people always listen to our concerns and issues and provide us with options if there any. They know us and we are not just a number. Great to work with. More

by janel.loesch
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Feb 18, 2021 -

Tenvoorde Ford responded

Thank you for choosing Tenvoorde Ford Inc. as your first choice for all your automotive needs!

February 16, 2021

The staff and service was excellent. Repairs were made and full explanation of what was needed. The repairs were completed in a very satisfactory period of time. More

by RCHAMPA40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Feb 18, 2021 -

Tenvoorde Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 14, 2021

It’s a great experience for me We have purchased three It’s a great experience for me We have purchased three cars two trucks and we have been very happy with sales service. We get a mediate call box whe More

by skibout1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Tenvoorde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shaul
Feb 18, 2021 -

Tenvoorde Ford responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 13, 2021

The Tenvoorde check in app works very well. My car was getting serviced before the service time and everyone was respectful of Codid-19 mandates. More

by JPRootes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen, Grant Clifton
Feb 18, 2021 -

Tenvoorde Ford responded

We're always here with the same great service whenever you need service or another vehicle!

February 13, 2021

Checkin and out was very smooth and text messages for status and completion notification was also nice. My main issue was that I had 84000 points that I could not use because they could not connect to m More

by rap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Mar 29, 2021 -

Tenvoorde Ford responded

Thanks for taking the time to leave us a review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Our apologies that you were not able to use the points you had and you were not provided the report you requested. Please give us a call if there we can assist you at all in any way.

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