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1,171 Reviews of Tenvoorde Ford - Service Center
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November 15, 2020
The service department staff handles my repairs with my Explorer and F250 in a timely manner. The workers explain what is needed for fixing the vehicles. And the workers explain why Ford quality parts shou Explorer and F250 in a timely manner. The workers explain what is needed for fixing the vehicles. And the workers explain why Ford quality parts should be used. I feel comfortable talking with the staff and I'm confident that the repair is done right. More
by curtisgapinski
Verified CustomerEmployees Worked With
Other Employees :
Russ Hoeschen, James Niemuth, Grant Clifton, Justinne Matthees
November 13, 2020
Great friendly service consistently. Always timely Reminders. Turn around time is excellent. Alternative vehicle or transportation when needed. The facility is always organized and clean. timely Reminders. Turn around time is excellent. Alternative vehicle or transportation when needed. The facility is always organized and clean. Don’t recall the names of the folks but all deserve an excellent rating. More
by OLVAPPLE
Employees Worked With
Other Employees :
Russ Hoeschen, James Niemuth, Grant Clifton, Justinne Matthees, Jesse Clifton
November 12, 2020
Wonderfully taken care of. The service is great. Easy and convenient for me. They listen to what I need and are very helpful in all departments. convenient for me. They listen to what I need and are very helpful in all departments. More
by JODISART
November 11, 2020
Always get great service. They always take care of me. I don't remember my service techs but they did a great job fixing my heater fan blower and looking at my transmission issue. Thanks. don't remember my service techs but they did a great job fixing my heater fan blower and looking at my transmission issue. Thanks. More
by kolakid60
Employees Worked With
Other Employees :
Russ Hoeschen, James Niemuth, Grant Clifton, Justinne Matthees, Jesse Clifton
November 10, 2020
Service was good sales was worthless tour people are lazy when a customer is in the waiting room they ignore them you on line sales is a lying xxxxx when a customer is in the waiting room they ignore them you on line sales is a lying xxxxx More
by mydogjoey
Employees Worked With
On line sales suck she lied and for the most part was worthless
November 07, 2020
Very nice service department. I first dealt with Jesse, he didn’t keep me updated that much. However, his replacement Jamie was wonderful! Always kept me in the loop. he didn’t keep me updated that much. However, his replacement Jamie was wonderful! Always kept me in the loop. More
by ginademarre
Employees Worked With
Jamie
November 07, 2020
I have had my vehicle serviced here two times. Best experience ever! They are very courteous and efficient! Price for oil changes are very reasonable! Definitely would recommend them experience ever! They are very courteous and efficient! Price for oil changes are very reasonable! Definitely would recommend them More
by tlruggles73
November 06, 2020
Great sales and service teams. Quick lane does a great job with maintenance on our families vehicles. Always easy to work with when purchasing vehicles. job with maintenance on our families vehicles. Always easy to work with when purchasing vehicles. More
by TTENVOORDE
Employees Worked With
Russ Hoeschen, Grant Clifton, Justinne Matthees
November 05, 2020
Excellent service and quick turn around. Cheerful employees. Free coffee and waiting room amenities. Thanks. I don't mind the free car wash as well. employees. Free coffee and waiting room amenities. Thanks. I don't mind the free car wash as well. More
by NORSK12810
Employees Worked With
Brian Hoppe
November 05, 2020
I was charged 116 dollars when i brought my 2018 Taurus in to ask about a wheel or something squealing -- which I didnt understand being it is under warranty. I was told one of my mirrors is broken (and it in to ask about a wheel or something squealing -- which I didnt understand being it is under warranty. I was told one of my mirrors is broken (and it is the way it was when i purchased it, btw)... and they said they would repair it for 400 dollars! and that was what was causing the squeal... What a joke. I complained and the service manager did eventually call me... I missed his call, called him back... and he left me a message saying he would call me the next day. No call after that. I recently needed an oil change and decided to take it somewhere else... If i am going to pay for services that should be covered by my warranty but obviously are not I might as well just service my vehicle somewhere else. VERY disappointed and reconsidering switching to a different make of vehicle. I have always wanted to support Ford because my uncles worked at Ford in Minneapolis their whole lives... but what good is a warranty if you have to pay to get something checked out? and pay for a "broken" mirror that came that way??? So Frustrating! More
by lisa.trendsettersboutique
Employees Worked With
Service Manager (I believe his name was Craig?)
