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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,244 Reviews

1,244 Reviews of Tenvoorde Ford - Service Center

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April 07, 2021

We purchased a new Transit Connect Cargo Van a few years ago. This whole time Quick Lane has kept us oiled, and tired, and transporting our freshly baked bread to our many happy customers in St Cloud and i More

by ArtisanNaanBakery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen, Grant Clifton
Apr 09, 2021 -

Tenvoorde Ford responded

Hello and thank you for the outstanding five-star review on our Service Department! We aim to provide time-efficient and exceptional service for our guests at Tenvoorde and we are proud that this was received during your time spent with us.

April 05, 2021

I have always had success with Tenvoorde Ford, no matter if its the parts, service or sale department. They are super people to work with. More

by MAGGIE.MAE.PLANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Tenvoorde Ford responded

Dear MAGGIE.MAE.PLANTE, thank you for taking the time to give this amazing review! Our service staff and sales associates at Tenvoorde Ford truly appreciate it. Have a wonderful day!

April 01, 2021

This was the first time bringing my truck in for an oil change. They explained in detail about the service and were very friendly and knowledgeable. More

by denmar063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Apr 02, 2021 -

Tenvoorde Ford responded

Thanks for the 5-Star review and for sharing your comments with others. We appreciate your feedback and are pleased to see that our team explained in detail what was needed. Thanks again for choosing Tenvoorde Ford. Have a great day!

March 24, 2021

Great, trust worthy people. I felt no pressure to buy. Also they are courteous and keep you updated on the service presses of your car. They are amazing. More

by brihoppe30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hoppe
Mar 28, 2021 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 24, 2021

Explorer was in for recall work and battery repair. Excellent communication through process from Mike. Appreciated having options provided for repair and arranging for further warranty repairs to be ma More

by gworca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Tenvoorde Ford responded

Thanks for taking the time to leave us a positive review today! At Tenvoorde Ford we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

March 23, 2021

Very good experience, as I was a first time customer they helped me to install the app, were very friendly and helpful. Will be back! More

by Catherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Mar 29, 2021 -

Tenvoorde Ford responded

We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

March 21, 2021

Was waiting to give a full review until after I had driven my focus for awhile. I really hope it stays running as good as it does now. Has never run this way before always the shudders even after fixed More

by CBFIEDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane 5 stars excellent working with
Mar 29, 2021 -

Tenvoorde Ford responded

Thank you for your review. It's great to hear the problem was fixed for you. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Tenvoorde Ford.

March 20, 2021

Always a great place for servicing my Explorer. Courtesy driver are courteous and never have to wait long for ride home. However these surveys are wasteful use of MY time. If I have a dissatisfaction, I w More

by NORTHWOODSANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember who, but all we’re courteous.
Mar 29, 2021 -

Tenvoorde Ford responded

Thank you for taking the time to leave us your comments today. We are pleased to learn you had a great visit. We value your opinion and again appreciate you taking the time to leave us a review.

Mar 29, 2021 -

Tenvoorde Ford responded

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March 20, 2021

Very efficient and professional personnel. I was very satisfied with the work performed and the great communication during the process. I would highly recommend Tenvoorde. More

by 1minburnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Mar 29, 2021 -

Tenvoorde Ford responded

Thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Tenvoorde Ford and for your recommendation to others. Have a great day.

March 20, 2021

They were very fast and it worked out well what You did a very very very good job I appreciate it like I said you did a very very good job More

by richmenefee777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Tenvoorde Ford responded

Thanks for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

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