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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,244 Reviews

1,244 Reviews of Tenvoorde Ford - Service Center

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May 11, 2021

Had my truck in for some warranty work. then I find out advisor not a technician was looking at my truck for what I have no idea then I explained to him how it was not working I leave the truck there for 2 More

by jasonvos1
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dane madson
May 24, 2021 -

Tenvoorde Ford responded

Thank you for your feedback, Jason. We absolutely strive to provide our customers with a straightforward, hassle-free experience, so we are disappointed to hear that yours was not up to par. Please reply to Craig Schaefer at cschaefer@tenvoordeford.com to discuss your concerns, as your satisfaction is of utmost importance to us. Take care.

May 11, 2021

They did a great job of getting me in and very quickly. The service writer was very professional and kept me informed on what was going on. More

by randymorris65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
May 12, 2021 -

Tenvoorde Ford responded

Thank you for the five-star review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Tenvoorde Ford, Inc. and we hope to see you again soon!

May 06, 2021

Barry was amazing as always. Really went above and beyond, making me much less frustrated. Offering to return my rental car was the icing on the cake! More

by rsiltman13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Tenvoorde Ford responded

Hello, and thank you for the wonderful review! We are happy to pass along the compliments to Barry. Please come back and see us anytime! Until then, have a great day!

May 02, 2021

I’ve only dealt with Tenvoode on my vehicles because I trust the guys who take care of all my needs. They are the very BEST!!!! More

by DDSCHULZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
May 04, 2021 -

Tenvoorde Ford responded

Wow! Thanks for this great recommendation of our store! We sincerely value your business and look forward to your next visit. Have a wonderful day!

May 01, 2021

Great team! Fast service and would give 1000s stars. Barry is always the best to work with!! Highly recommend Tenvoorde Ford and Barry!!!!! 100 % always More

by angelaannfries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Tenvoorde Ford responded

Hi Angela! Thanks for this lovely feedback from our exceptional team! Come back anytime to say hi or if you ever have any questions. Take care!

May 01, 2021

Everyone and everything went great from service, tech and price. I asked for a good quality tire that was also road quiet and they are More

by bobaanenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
May 04, 2021 -

Tenvoorde Ford responded

Hello Bob! Thanks for leaving this review of your service visit with us! We look forward to your next visit. Take care!

April 30, 2021

After years of my professional relationship with Tenvoorde Ford, my recent experience of repair on my near-classic 2002 Thunderbird was another success in every regard. More

by wavos
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Tenvoorde Ford responded

Hi Wevos! It's great to see you got your Thunderbird back up and running! We were happy to help. Come back and see us again anytime. Take care.

April 30, 2021

Took truck in for a DOT inspection, they told me my truck failed inspection and had a $3000 list of things to be replaced. I said I was getting another opinion, they still charged me for the DOT inspection a More

by Mmbb25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Very pleasant service staff...and valet driver, too! I was in for recall/warranty work and was able to finish by noon, making my day much easier. More

by SUZY15WAHLBECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
May 04, 2021 -

Tenvoorde Ford responded

Hi Suzy, thank you for taking the time to leave us this great feedback! We are glad to hear everything went smoothly during your service visit. Please come back and see us again if you ever need any assistance. Have a great rest of your day!

April 27, 2021

They were professional and got the work done quickly, I was lucky that I brought my truck in as I had.a bulge on the front tire which I did not know about. They took care of me. More

by JD7510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
Apr 28, 2021 -

Tenvoorde Ford responded

Hello and thank you for taking the time to fill out our survey. Exceptional customer service is what we strive to provide our customers consistently. We will always be here to help just give us a call. We look forward to serving you again in the future.

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