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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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February 12, 2021

The service was great! I was pleased with the turnaround time. Not sure what else to say. The waiting area was clean and pleasant environment. More

by HWILFEHRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Feb 18, 2021 -

Tenvoorde Ford responded

We're always here with the same great service whenever you need service or another vehicle!

February 11, 2021

I’ve been in several times for basic maintenance on my car and each time has been great. Barry has been my service tech since my first visit years ago and provides outstanding service and communication. More

by TARYNNESBIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 09, 2021

Great to work with, brought truck in for recommended service on transmission and brake line service. Quoted 2 -hrs was out in 1.5. Thanks! More

by sbweidner02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Mar 29, 2021 -

Tenvoorde Ford responded

Thanks for the great review. We value your opinion and hope to see you again soon.

Mar 16, 2022 -

sbweidner02 responded

Absolutely!

February 05, 2021

I felt the service was too notch and found the technicians to be knowledgeable and professional. The check in and check out process was fast and the complimentary ride was excellent. More

by dahrenholz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Mar 29, 2021 -

Tenvoorde Ford responded

Thanks for the excellent review and kind words about our technicians. We appreciate you taking the time to leave us some details on your visit. Thanks again for choosing Tenvoorde Ford.

February 03, 2021

Excellent service! Jim was outstanding..He kept in the loop on want was going on with the repairs to my 2015 Ford F-150. He’s a good with communication. Thanks More

by MJBRAULICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Niemuth
Feb 04, 2021 -

Tenvoorde Ford responded

We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible!

January 30, 2021

The staff with the Service department are friendly and knowledgeable. When my 1999 Z71 couldn't start, Jim told me the fuel pump needed to be fixed. The repair was done and I am satisfied with the servic More

by curtisgapinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kieth Kerfeld mechanic, AJ Johnson, Bryan Hammond, Jason Lauerman, James Niemuth, Dave Welch
Feb 02, 2021 -

Tenvoorde Ford responded

We're happy to hear that you're pleased with the service you receive here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 28, 2021

Excellent service. Prompt notification of findings. Ease of dropping off car. Really should not require twenty-five words as that probably prevents many customers from filling out form. More

by carl.erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Feb 02, 2021 -

Tenvoorde Ford responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Tenvoorde Ford, have a great day!

January 26, 2021

Barry in the service shop is amazing. Always so willing to help!! He seems to go the extra mile so that it is not too inconvenient for me. I appreciate that! More

by KCLOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.

January 21, 2021

Service provided was excellent. The work was done quickly and efficiently! The Quick Lane staff members were very friendly and positive in providing information and service. It was a great experien More

by sstaska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Feb 02, 2021 -

Tenvoorde Ford responded

We're happy to hear that you're pleased with the service you receive here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 20, 2021

I brought my truck in to get a toneau cover put on. Everything went great. Had a ride to work and back and that was very good. Everything was great More

by Ronv32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Tenvoorde Ford responded

We're happy to hear that you're pleased with the service you receive here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

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