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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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March 24, 2021

Great, trust worthy people. I felt no pressure to buy. Also they are courteous and keep you updated on the service presses of your car. They are amazing. More

by brihoppe30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hoppe
Mar 28, 2021 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 24, 2021

Explorer was in for recall work and battery repair. Excellent communication through process from Mike. Appreciated having options provided for repair and arranging for further warranty repairs to be ma More

by gworca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Tenvoorde Ford responded

Thanks for taking the time to leave us a positive review today! At Tenvoorde Ford we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

March 23, 2021

Very good experience, as I was a first time customer they helped me to install the app, were very friendly and helpful. Will be back! More

by Catherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Mar 29, 2021 -

Tenvoorde Ford responded

We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

March 21, 2021

Was waiting to give a full review until after I had driven my focus for awhile. I really hope it stays running as good as it does now. Has never run this way before always the shudders even after fixed More

by CBFIEDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane 5 stars excellent working with
Mar 29, 2021 -

Tenvoorde Ford responded

Thank you for your review. It's great to hear the problem was fixed for you. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Tenvoorde Ford.

March 20, 2021

Always a great place for servicing my Explorer. Courtesy driver are courteous and never have to wait long for ride home. However these surveys are wasteful use of MY time. If I have a dissatisfaction, I w More

by NORTHWOODSANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember who, but all we’re courteous.
Mar 29, 2021 -

Tenvoorde Ford responded

Thank you for taking the time to leave us your comments today. We are pleased to learn you had a great visit. We value your opinion and again appreciate you taking the time to leave us a review.

Mar 29, 2021 -

Tenvoorde Ford responded

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March 20, 2021

Very efficient and professional personnel. I was very satisfied with the work performed and the great communication during the process. I would highly recommend Tenvoorde. More

by 1minburnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Mar 29, 2021 -

Tenvoorde Ford responded

Thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Tenvoorde Ford and for your recommendation to others. Have a great day.

March 20, 2021

They were very fast and it worked out well what You did a very very very good job I appreciate it like I said you did a very very good job More

by richmenefee777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Tenvoorde Ford responded

Thanks for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

March 12, 2021

It was very cold and my pickup was in and out in no time. And the next week they let me come back and get it washed, and again it was in and out in no time. Thank you More

by richefixit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, James Niemuth, Grant Clifton
Mar 19, 2021 -

Tenvoorde Ford responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Tenvoorde Ford Inc.

March 11, 2021

They replaced my remote start. Got me in last minute, and were very professional! Little more than I expected so I panicked for a second but they were busy, squeezed me in before the cold spell and had me in More

by KENZIE4242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie but I think he was in sales. Not sure who replaced it but he was awesome!
Mar 19, 2021 -

Tenvoorde Ford responded

Kenzie, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 09, 2021

I was able to have vehicle scheduled and serviced quickly using the app. Staff were courteous and helpful using Ford Pass. Bonus car wash weather permitting. More

by jokanderson45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Mar 19, 2021 -

Tenvoorde Ford responded

Hello, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Tenvoorde Ford Inc.

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