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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,245 Reviews
Call Service Center (320) 348-7985

1,245 Reviews of Tenvoorde Ford - Service Center

Sort by
October 01, 2021

Not sure about how well I'm treated there. I hope these are enough word's. More

by Terlisner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton, Dan Lochner
Report | Print
Oct 13, 2021 -

Tenvoorde Ford responded

Hello, thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Victory Mitsubishi, we take customer reviews very seriously. Please contact me, David Rodriguez, General Manager at drodriguez@tenvoordeford.com. We look forward to working together with you to come up with a solution.

September 30, 2021

Came in for oil change and routine service. The team had the car ready in record time and Barry pointed out I could use my Ford Pass points. They paid for the whole visit. These folks do a great job. More

by jmercuri996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

September 30, 2021

Thanks they did a good job changing oil and rotating tires and it was done quick More

by PMAURer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Report | Print
Oct 01, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

September 25, 2021

Sarge resolved the issue I had with tire pressures. Will be back when one of my vehicles needs an oil change More

by Jerryschroden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Report | Print
Sep 27, 2021 -

Tenvoorde Ford responded

Thank you, Jerry, for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

September 25, 2021

Awesome shop good work and work is done on time thanks had my Chevy Equinox in for a tune up and the fiuld change More

by brianburns613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Report | Print
Sep 27, 2021 -

Tenvoorde Ford responded

Brian, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

September 24, 2021

Vary professional and precise liters in the auto industry nothing but the best care when u come here More

by JONAHDEMPSEY45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Dave Welch, Brian Hoppe, Grant Clifton
Report | Print
Sep 24, 2021 -

Tenvoorde Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great da

September 24, 2021

Mike A explained to me of what is involved with a transmission flush. After technician AJ fixed the transmission, he advised to change 3 pulleys and replaced the serpentine belt. More

by curtisgapinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Report | Print
Sep 27, 2021 -

Tenvoorde Ford responded

Hello there Curtis, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

September 24, 2021

Great service I would definitely bring my vehicle back there the service was great the people are nice and it was done in a timely fashion More

by fordehren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Report | Print
Sep 27, 2021 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

September 23, 2021

Mr. sargent resolved the issue nicely. Because of him, we will give Tenvoorde another chance with our service More

by d.dahlheimer
Recommend Dealer
Yes
Employees Worked With
Mr. Sargent
Report | Print
Sep 24, 2021 -

Tenvoorde Ford responded

Hello! Thanks for highlighting one of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 22, 2021

I have always gotten great service and exceptional quality work at Tenvoorde's Ford and they have earned my trust and respect for a job well done! More

by badge2206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Report | Print
Sep 23, 2021 -

Tenvoorde Ford responded

Hello, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

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