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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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May 02, 2021

I’ve only dealt with Tenvoode on my vehicles because I trust the guys who take care of all my needs. They are the very BEST!!!! More

by DDSCHULZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
May 04, 2021 -

Tenvoorde Ford responded

Wow! Thanks for this great recommendation of our store! We sincerely value your business and look forward to your next visit. Have a wonderful day!

May 01, 2021

Great team! Fast service and would give 1000s stars. Barry is always the best to work with!! Highly recommend Tenvoorde Ford and Barry!!!!! 100 % always More

by angelaannfries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Tenvoorde Ford responded

Hi Angela! Thanks for this lovely feedback from our exceptional team! Come back anytime to say hi or if you ever have any questions. Take care!

May 01, 2021

Everyone and everything went great from service, tech and price. I asked for a good quality tire that was also road quiet and they are More

by bobaanenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
May 04, 2021 -

Tenvoorde Ford responded

Hello Bob! Thanks for leaving this review of your service visit with us! We look forward to your next visit. Take care!

April 30, 2021

After years of my professional relationship with Tenvoorde Ford, my recent experience of repair on my near-classic 2002 Thunderbird was another success in every regard. More

by wavos
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Tenvoorde Ford responded

Hi Wevos! It's great to see you got your Thunderbird back up and running! We were happy to help. Come back and see us again anytime. Take care.

April 30, 2021

Took truck in for a DOT inspection, they told me my truck failed inspection and had a $3000 list of things to be replaced. I said I was getting another opinion, they still charged me for the DOT inspection a More

by Mmbb25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Very pleasant service staff...and valet driver, too! I was in for recall/warranty work and was able to finish by noon, making my day much easier. More

by SUZY15WAHLBECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
May 04, 2021 -

Tenvoorde Ford responded

Hi Suzy, thank you for taking the time to leave us this great feedback! We are glad to hear everything went smoothly during your service visit. Please come back and see us again if you ever need any assistance. Have a great rest of your day!

April 27, 2021

They were professional and got the work done quickly, I was lucky that I brought my truck in as I had.a bulge on the front tire which I did not know about. They took care of me. More

by JD7510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
Apr 28, 2021 -

Tenvoorde Ford responded

Hello and thank you for taking the time to fill out our survey. Exceptional customer service is what we strive to provide our customers consistently. We will always be here to help just give us a call. We look forward to serving you again in the future.

April 26, 2021

Poor communication of work to be completed.Poor Poor communication of work to be completed. Poor communication of what was covered under CPO warranty. Explorer still shakes when running down road. More

by TROCKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Tenvoorde Ford responded

Hello, we apologize for the poor communication during your service visit. We would like the chance to speak with you further about your time with us. Please reach out to Craig Schaefer, Service Manager, at cschaefer@tenvoordeford.com at your earliest convenience.

April 24, 2021

Timely and Professional. Clean. Five six seven eight Timely and Professional. Clean. Five six seven eight nine ten eleven twelve thirteen fourteen It is really annoying that you require twenty five More

by dooleych4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Tenvoorde Ford responded

Hello and thank you for taking the time to take our survey. We are happy to hear that you are pleased with the service you receive here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2021

The oil change for my Z71 pickup was finished. Barry in the service department explained to me what is to be done. I'm satisfied with how the service is done and how fast it was finished. I'm comfortable More

by curtisgapinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Apr 27, 2021 -

Tenvoorde Ford responded

Hello, thank you for taking our survey! We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

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