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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,245 Reviews
Call Service Center (320) 348-7985

1,245 Reviews of Tenvoorde Ford - Service Center

Sort by
November 10, 2021

Great Service, Easy to work with, customer service was great, It was a good experience. More

by carlosgnlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2021 -

Tenvoorde Ford responded

Thank you, Carlos, for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

November 09, 2021

Please don’t waste my time with your 15 word minimum. This is a nuisance and do not send me another one. More

by guggied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
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Nov 10, 2021 -

Tenvoorde Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Tenvoord Ford, if there is anything else we can do, do not hesitate to contact us!

November 06, 2021

The service writers are accepting work that the staff can't do. They claim that once it goes to the "Dispatcher" they don't see the schedule and can't do anything about it. Respect people's time. Don't More

by bud72896
Recommend Dealer
No
Employees Worked With
Dispatcher
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Nov 10, 2021 -

Tenvoorde Ford responded

Hello, we apologize for your experience our dealership. Please understand that we care deeply about all our clients and want nothing more than to see them satisfied. If you would like to speak to someone regarding your concerns, please reach out to David Rodriguez, General Manager at drodriguez@tenvoordeford.com. We hope to turn your experience around.

November 04, 2021

Russ, my service tech did a great job. very courteous and efficient, he took time to explain the the issue I came in for. Good man! More

by hiemenzd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
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Nov 04, 2021 -

Tenvoorde Ford responded

Hello, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

October 29, 2021

I trust Mike Asperhiem in the service depart like a brother. Mike represents Tenvoorde’Ford very well but more importantly he treats the customer as if they were family. He is knowledgeable, fair, easy More

by dannel8900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2021 -

Tenvoorde Ford responded

Hello, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

October 24, 2021

Tenvoorde Ford is the best in the business. Best in customer service & quality repairs every time. More

by Madams634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane
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Oct 25, 2021 -

Tenvoorde Ford responded

Thanks for your praise and kind comments about our team. Take care and have a wonderful day!

October 24, 2021

I love Tenvoorde. I only work with Barry Jensen because i like his customer and hes just a great enployee. Very valueable employee. He tries to help you in anyway he can. I for one very much appreciate him. More

by Tanyaleemaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2021 -

Tenvoorde Ford responded

Thanks for highlighting one of our staff who helped make this such a great experience, Tanya. Please let us know what we can do for you in the future. Have a great day!

October 24, 2021

Tenvoorde is honest and kind in their service department. I wouldn’t go anywhere else!!! More

by DDSCHULZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Report | Print
Oct 25, 2021 -

Tenvoorde Ford responded

Hello, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

October 23, 2021

I have always been very satisfied with the service that I have gotten at your shop More

by Malindem2
Recommend Dealer
Yes
Employees Worked With
Dave Welch
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Oct 25, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

October 23, 2021

Went in to Quicklube for nail in tire which was handled easily. Had some noise in back end of vehicle , and they diligently searched for the issues and put together a plan to address these problems. What More

by gworca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashon
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