1,171 Reviews of Tenvoorde Ford - Service Center
Mike was great to work with he really took care of me that’s all I need to say I really don’t like this 25 word thing that’s all I need to say I really don’t like this 25 word thing More
Mike was really pleasant to work with they took care of me with a rental car I highly recommend working with this Ford dealer I truly care about their Customers me with a rental car I highly recommend working with this Ford dealer I truly care about their Customers More
Overall very good service. Just disappointed that they did not reset my oil change indicator and I will have to suffer through hitting OK one extra time these next 4-5 months. did not reset my oil change indicator and I will have to suffer through hitting OK one extra time these next 4-5 months. More
They couldn't find anything wrong with it, so that was a little frustrating. They didn't charge anything as they didn't find anything so that was good. little frustrating. They didn't charge anything as they didn't find anything so that was good. More
The service rep was great. There were a few unexpected things and he handled it very well. I think his name was bary. Even found the lost key. things and he handled it very well. I think his name was bary. Even found the lost key. More
Took car in for an oil change. Had to get the “Special” which included tire rotation and inspections. Other wise, oil change only was $15 more. Cabin air filter was changed and service personnel failed to which included tire rotation and inspections. Other wise, oil change only was $15 more. Cabin air filter was changed and service personnel failed to reinstall panel correctly, so it fell out a week later. Service personnel determine it was necessary to replace all the lug nuts. Three of the lug nuts had just been replaced by the owner due a prior tire rotation which had screwed them up. All lug nuts were ok prior to taking the car in for service. New lug nets were $5 apiece. So my “Special” service package cost $100 more than necessary. Not pleased with performance. More
I cannot say enough about our experience at Tenvoorde Ford. From start to finish we had every question and concern answered and truly felt our trade-in was more than fair. After we purchased our F-150, Ford. From start to finish we had every question and concern answered and truly felt our trade-in was more than fair. After we purchased our F-150, we decided to order a new Bronco Sport and can't wait to get it soon! Thanks Jade and Mike! More
Had my truck in for some warranty work. then I find out advisor not a technician was looking at my truck for what I have no idea then I explained to him how it was not working I leave the truck there for 2 advisor not a technician was looking at my truck for what I have no idea then I explained to him how it was not working I leave the truck there for 2 or 3 days get phone call come back it's done going the truck and it still does the same thing I explained to him it was doing. They replaced the bad part and put the new one in but did not clean all the old debris out of the Track system on the sunroof and to find out when they're all done my door jams were scratched my seats are scuffed and inside the interior was dirty because they had the moon roof out for 2 weeks and didn't even clean it out More
Barry was amazing as always. Really went above and beyond, making me much less frustrated. Offering to return my rental car was the icing on the cake! beyond, making me much less frustrated. Offering to return my rental car was the icing on the cake! More