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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,245 Reviews

1,245 Reviews of Tenvoorde Ford - Service Center

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January 20, 2022

Easy to work with Great serviceService personnel want Easy to work with Great service Service personnel want to satisfy you Pricing is reasonable More

by JEFFREYLOBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Jan 25, 2022 -

Tenvoorde Ford responded

Jeffrey, we are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 19, 2022

I HAD MY F 150 IN FOR A OIL CHANGE AND AIR FILTER REPLACED AND EVERYTHING WAS HANDLED WELL . More

by dfrer10487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 16, 2022

The service we received seemed to be ok; however, I had a problem scheduling the appointment. My multiple calls appeared to go to a call center. I asked questions with each call, and never seemed to get a re More

by TMSJTORGERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Tenvoorde Ford responded

We sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Craig Schaefer at cschaefer@tenvoordeford.com. We look forward to hearing from you.

January 15, 2022

I think I’ve already reviewed Tenvoorde. I had my oil changed and always have it done at Tenvoorde. I never had a problem with Tenvoorde. Always courteous and timely . More

by NORTHWOODSANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

January 15, 2022

Unanticipated repair was able to be handled on the same day as a scheduled repair was done saving me another 30 mile trip and a day of time I would would have lost. That means a lot to me More

by Steven Beseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Tenvoorde Ford responded

Thank you, Steven, for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 15, 2022

Great service and minimal waiting time. Friendly staff and good and central location in St Cloud More

by Kasperddt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
Jan 18, 2022 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 15, 2022

I had my F 150 in for oil change and everything was handled well and on time. More

by b_koester
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Tenvoorde Ford responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

January 13, 2022

Fast, friendly, high-quality service. The service technician's level of expertise is exceeded only by their total commitment to costumer service and satisfaction! More

by RODPEDERSONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
Jan 25, 2022 -

Tenvoorde Ford responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

January 13, 2022

The service advisor clearly described issues and when work would be finished. He provided a loaner vehicle which met my needs until my vehicle was completed. I am satisfied with the work that was done. More

by robertmcculloh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Tenvoorde Ford responded

Thank you, Robert, for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

January 12, 2022

Service has always been excellent any time I have had work done on my car..... More

by Thegapinskis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

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