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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,220 Reviews

1,220 Reviews of Tenvoorde Ford - Service Center

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January 05, 2022

Poor everything you need to rework all departments especially oil changes etc tire repairs is a big joke, say they fixed the tire put it on your front passenger side go flat by the time you get home s More

by Char
Recommend Dealer
No
Employees Worked With
Don't remember names
January 05, 2022

Great communication around the service issue that we had our Ford Explorer to let us know that the parts were in and when the tech had time to fix our vehicle. More

by KBERREAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 06, 2022 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

January 02, 2022

Everything went well just had the works package at the quick lube in and put More

by Lloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Jan 03, 2022 -

Tenvoorde Ford responded

Lloyd, we are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 30, 2021

They do a nice job of looking for and addressing your needs. The service department is capable and timely More

by CHUCKRAUHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Branstner
Dec 30, 2021 -

Tenvoorde Ford responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

December 30, 2021

Very informative staff. Kept me updated on any issues found. Courtesy drop off and pick up service was greatly appreciate More

by JWSJNC2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Jan 03, 2022 -

Tenvoorde Ford responded

We are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 30, 2021

We are very happy with our service. I love that they even wash my car, so it is nice and clean when I pick it up More

by jmfuzak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Tenvoorde Ford responded

Thank you, Jim, for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

December 27, 2021

Been a loyal customer of theirs for years. Truck sat for 3 weeks without being repaired. (Recall) They wanted it an additional 3 weeks. They left my truck unlocked, personal items were stolen and i was told More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary
December 27, 2021

Always friendly and helpful, looking out for our vehicles making sure they are always well taken care of More

by Garza77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton, Hayden Mell
Dec 28, 2021 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

December 24, 2021

Great service, excellent staff. Timely and punctual service. Prices are competitive and a very nice service tech More

by jgcl942002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Dec 27, 2021 -

Tenvoorde Ford responded

We are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 23, 2021

The dealership is amazing to work with. I just had my oil change at the quick service department and they were able to tell me how to use my Ford points, I ended up getting a free oil change. I would highly More

by mindyscott79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Tenvoorde Ford responded

Thank you, Mindy, for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

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