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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,215 Reviews
Call Service Center (320) 348-7985

1,215 Reviews of Tenvoorde Ford - Service Center

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November 14, 2024

Great dealer service rep. Service was diagnosed quickly and problem solved in short order, thanks! More

by MJZABEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cat recall the fellers name but he’d been around a while
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Nov 15, 2024 -

Tenvoorde Ford responded

Thank you for your review! We're happy to hear that our service team was able to quickly diagnose and resolve the issue. We appreciate your trust in us and look forward to helping you again in the future!

November 13, 2024

We have always had good service from Tenvoorde Ford. They are professional and keep us informed. I only remember Maddi and Mike. Since we live 90 miles from St.Cloud a loaner vehicle was very much appre More

by kalorentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're glad to hear you've had a positive experience with Maddi, Mike, and our team at Tenvoorde Ford. We truly appreciate your loyalty and are happy that the loaner vehicle made your service visit more convenient. We look forward to assisting you again!

November 11, 2024

Everything went as smooth as it could that day. Everybody was friendly and the service was fast and done, right More

by dkintheoc63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're glad to hear that everything went smoothly and that our team provided friendly and efficient service. We appreciate your trust in Tenvoorde Ford!

November 09, 2024

They are very knowledgeable and they fix what needs fixing. They communicate well with customers. More

by MARYHECK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Tenvoorde Ford responded

Thank you for the great review, Mary! We're happy to hear that you had a positive experience with our team. We always strive to provide excellent communication and service. We look forward to serving you again at Tenvoorde Ford!

November 08, 2024

I will not deal with this center center again, they don't communicate, with each other or customer. Seems like they drop the ball with everything, my experience with them was very poor. More

by tjdahlvang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Tenvoorde Ford responded

We are sorry to hear about your experience. We understand it is frustrating when communication breaks down like that, especially when you expect a certain level of service. We initially thought the issue was corrected, especially since your communication with Madison was great. It’s disappointing that it didn’t carry through. Your feedback is important, and we would happily speak with you further about your experience. Please reach out to our Service Manager, Craig at cschaefer@tenvoordeford.com. Thank you and we look forward to hearing from you.

November 07, 2024

The staff are very helpful and seem to genuinely care about getting your vehicle fixed right. More

by jason.strand78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Tenvoorde Ford responded

Thank you, Jason! We're glad to hear that our team provided helpful and caring service. We appreciate your feedback and look forward to assisting you again at Tenvoorde Ford!

November 04, 2024

Mike treated me like a friend. He knew exactly what my issue was and how long it would take to repair it. Doug More

by Dgbruggeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Tenvoorde Ford responded

Thank you, Doug! We're glad to hear that Mike provided you with friendly and knowledgeable service. We appreciate your feedback and look forward to assisting you again at Tenvoorde Ford!

October 28, 2024

They delivered my truck to me at work to make it more convenient for me! More

by 79angelwild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 29, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that we could make your experience more convenient by delivering your truck to you at work. We appreciate your support at Tenvoorde Ford!

October 25, 2024

It was professional, comfortable for the customer. They did have amenities for the customer while waiting for the service for completion. More

by JEROMEDSCHMIDTZ8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Tenvoorde Ford responded

Thank you for your kind words, Jerome! We're pleased to hear that you found your experience at Tenvoorde Ford professional and comfortable. We strive to provide a welcoming environment for all our customers. We look forward to seeing you again!

October 25, 2024

I had a great experience with Kevin in the service department. He made sure that I was kept informed about my Bronco and the fixes that needed to be done. I liked that we could text for convenience. More

by ZYLKA.JAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 25, 2024 -

Tenvoorde Ford responded

Thank you, Jamie! We’re glad to hear Kevin kept you informed and made the service experience convenient through texting. Your satisfaction with your Bronco’s care at Tenvoorde Ford means a lot to us!

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