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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,220 Reviews

1,220 Reviews of Tenvoorde Ford - Service Center

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January 15, 2022

Great service and minimal waiting time. Friendly staff and good and central location in St Cloud More

by Kasperddt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
Jan 18, 2022 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 15, 2022

I had my F 150 in for oil change and everything was handled well and on time. More

by b_koester
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Tenvoorde Ford responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

January 13, 2022

Fast, friendly, high-quality service. The service technician's level of expertise is exceeded only by their total commitment to costumer service and satisfaction! More

by RODPEDERSONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
Jan 25, 2022 -

Tenvoorde Ford responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

January 13, 2022

The service advisor clearly described issues and when work would be finished. He provided a loaner vehicle which met my needs until my vehicle was completed. I am satisfied with the work that was done. More

by robertmcculloh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Tenvoorde Ford responded

Thank you, Robert, for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

January 12, 2022

Service has always been excellent any time I have had work done on my car..... More

by Thegapinskis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

January 11, 2022

Service and sales department has been nothing but outstanding every time I have gone into the dealership. I bought 2x used vehicles and there staff has been outstanding. More

by joelkarels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Branstner, Hayden Mell
Jan 12, 2022 -

Tenvoorde Ford responded

Dear Joel, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

January 10, 2022

I had Ford recall work done on F-350 and it took the dealership 3 try’s to get it done right. Very disappointing. More

by jboster1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asperheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Tenvoorde Ford responded

Hello, we are sorry for the frustration that was caused during this process. Hopefully, by us getting the repair done correctly in the end, you can understand we want to care of you as a customer. If you would like to discuss further with our Service Manager Craig Schaefer, please reach out to him directly at cschaefer@tenvoordeford.com.

January 08, 2022

Professional service, the employees were very helpful and courteous. They were polite and they explained what my truck needed More

by lpdlld918
Customer Service
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Jan 10, 2022 -

Tenvoorde Ford responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

January 08, 2022

Good but could a little faster on there services tomes. Alright in the other services. More

by BJBON55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen, Grant Clifton
Jan 10, 2022 -

Tenvoorde Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Tenvoorde Ford, if there is anything else we can do, do not hesitate to contact us!

January 06, 2022

Service department set up my appointment and give me all the details as to work will be done very friendly. More

by LFLECK36
Customer Service
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

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