Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,245 Reviews of Tenvoorde Ford - Service Center
Sort by
March 01, 2022
Prices are consistently low but low price is only worth it if the quality is still good. I frequently had to return with my car after getting work done. The employees are rude, condescending, and defensive it if the quality is still good. I frequently had to return with my car after getting work done. The employees are rude, condescending, and defensive when it comes to taking any responsibility for errors. The last time I was there I dealt with all of this as well as witnessed an employee treat a customer very disrespectfully. This customer was not well fluent in English and the employees response to the language barrier was extremely & overtly disrespectful. Ford has lost me as a customer permanently. More
by Ford=L
Verified CustomerEmployees Worked With
Russ Hoeschen
February 28, 2022
I’ve never had any bad experiences bringing my Ford’s here and they always been able to figure out any issue I’ve had. Prices seem comparable to other shops around the area and the staff seems very knowl here and they always been able to figure out any issue I’ve had. Prices seem comparable to other shops around the area and the staff seems very knowledgeable with any issue I’ve experience. Their pickup and drop off service is also fantastic.I would highly recommend! More
by Burke.tagney
Employees Worked With
February 26, 2022
They did as they told me they would. I was pleased with the wait & performance. I was pleased with the wait & performance. More
by HWILFEHRT
Employees Worked With
February 25, 2022
Great Service in a very timely manner. Would definitely use these guys again! Thank You Would definitely use these guys again! Thank You More
by jacobadams619
February 25, 2022
Great service and service staff is very helpful, plus keeps me up to date on status of work being done. No surprises on pricing. keeps me up to date on status of work being done. No surprises on pricing. More
by patisbusy
Employees Worked With
February 24, 2022
The service advisor made sure I was taken care and arranged for me to have a loaner. Definitely recommend Barry arranged for me to have a loaner. Definitely recommend Barry More
by cindyumland
February 22, 2022
Poorly diagnosed service issue. Replaced routers/pads on the rear brakes when the problem was the calipers on the front. Significantly over charged only to actually get the problem Replaced routers/pads on the rear brakes when the problem was the calipers on the front. Significantly over charged only to actually get the problem fixed for 200.00. The same service in Little Falls would have been 300 vs 500. Would not buy a new vehicle there if I can’t trust that I won’t be taken advantage of. More
by mekliber
Employees Worked With
February 18, 2022
This was the 4th time I brought in my F-150 for the same problem. Changed the front wheel bearing at a cost of around $800 on 1st visit… still had grinding noise coming from front end. 2nd visit could not d problem. Changed the front wheel bearing at a cost of around $800 on 1st visit… still had grinding noise coming from front end. 2nd visit could not detect noise due to snow covered roads. 3rd visit diagnosed EIW problems and parts were ordered. 4th visit installed replacement part and determined that didn’t help (no charge… waste of time). They are now saying it is the front differential and the cost to install a used differential is around $2100. This will be the 5th visit and my confidence on this diagnostic is very low … by the way I have had this vehicle only maintained at Tenvoorde or Tenvoorde Quick Lane no other shop has touched this vehicle since I bought it with around 7000 mile. I don’t believe my next vehicle will be a Ford and I don’t believe I will return to Tenvoorde… this is the 12th F-150 I have owned. More
by rckholthaus
February 16, 2022
I always have good service when I bring my vehicle into Tenvoorde. Barry always is friendly and makes sure everything is done and done right! Tenvoorde. Barry always is friendly and makes sure everything is done and done right! More
by Jajkswanson
Employees Worked With
February 16, 2022
Barry is a great advisor! He kept us informed through out the time it was in the shop. The only thing is it would have been nice to have a loaner. The car will need to go b He kept us informed through out the time it was in the shop. The only thing is it would have been nice to have a loaner. The car will need to go back when parts arrive but that is not on the shop. Just taking longer for parts and that is understandable. More
by BSLEEDAHL
Employees Worked With
