Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,244 Reviews of Tenvoorde Ford - Service Center
Sort by
April 25, 2022
The guys here are always helpful and courteous. Getting a car wash when they are done is an nice plus!! Getting a car wash when they are done is an nice plus!! More
by deb17
Verified Customer
April 24, 2022
I was lied that my car was fixed. It took an email Deb to get things moving. Phil did the best he could when dealing with services techs. The services techs lost my motor cover and ne It took an email Deb to get things moving. Phil did the best he could when dealing with services techs. The services techs lost my motor cover and never put another one on. I had to call Phil to order me one. More
by nickbeck1978
Employees Worked With
Other Employees :
Phil did the best he could, Russ Hoeschen
April 24, 2022
The people at the front desk need to talk to and understand what is going on in the shop. A lack of communication on my vehicle took longer than expected. understand what is going on in the shop. A lack of communication on my vehicle took longer than expected. More
by MarkBarthel
Employees Worked With
Not listed
April 22, 2022
I had a quality service and customer service experience. Shuttle service and timeliness of service is key to my use of dealership. Shuttle service and timeliness of service is key to my use of dealership. More
by ARLEN.WESTERGREN
Employees Worked With
April 22, 2022
Quick lane staff were considerate, stored my vehicle in the garage when we were not able to pick up it before closing and bad weather was predicted for overnight. the garage when we were not able to pick up it before closing and bad weather was predicted for overnight. More
by BRNCAJ
April 19, 2022
When I had my car alignment done. The dealer alignment rack was defective, causing my wheels to be way out of alignment. This caused extreme difficulty when driving on ice and snow co The dealer alignment rack was defective, causing my wheels to be way out of alignment. This caused extreme difficulty when driving on ice and snow covered roads. The dealer attempted to re-align my car several times, but still with the defective alignment rack. I brought my car back a couple months later to make another attempt at correcting this issue, and at that time was told that they had discovered the problem with the defective alignment rack and were able, at this time, to correct the issue. However, they did not ever contact me to let me know the situation had been resolved on their end. So I was driving around with an unsafe car even after they corrected the defective equipment at their shop. This was a complete failure on their part to ensure they made my car safe to operate. More
by DRAUSCH
Employees Worked With
Russ Hoeschen
April 19, 2022
Express Lane Winter Package, no reservation, but still completed within one hour. Oil change, check fluids, check and rotate tires. Completely satisfied. completed within one hour. Oil change, check fluids, check and rotate tires. Completely satisfied. More
by dusty56438
Employees Worked With
April 16, 2022
Very thorough inspection of my vehicle and oil change with tire rotation. Although I waited for the service to be completed the service technician sent me text messages concerning the progress of the ap with tire rotation. Although I waited for the service to be completed the service technician sent me text messages concerning the progress of the appointment. More
by crack68
Employees Worked With
April 14, 2022
Great service. Polite, friendly helpful staff. Timely service Communication is always good, easy to understand. Polite, friendly helpful staff. Timely service Communication is always good, easy to understand. More
by phsundquist
Employees Worked With
April 12, 2022
Very professional, organized and well managed. Would define recommend anyone. Staffs are very friendly, and work done is fast. Would define recommend anyone. Staffs are very friendly, and work done is fast. More
by limeshswar17
