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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,244 Reviews
Call Service Center (320) 348-7985

1,244 Reviews of Tenvoorde Ford - Service Center

Sort by
May 13, 2022

It was ok. Could be better though. Hope this review helps you in the future. More

by alanglatzel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2022 -

Tenvoorde Ford responded

We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Phil Waxon at pwaxon@tenvoordeford.com.

May 13, 2022

The service department Robert was very helpful and let me know about everything that they did to my truck and he was very nice person about everything that they did. More

by JOHN878FISH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert
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May 16, 2022 -

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2022

We had Quick and easy to booking our oil chnge online and had a good customer service checking person. Also offered options too Thanks! More

by mikesueoachs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
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May 12, 2022 -

Tenvoorde Ford responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.

May 06, 2022

I have always received great service at Tenvoorde Ford, no matter, when I go there. They are very professional, courteous and polite and get the job done in a timely fashion. More

by MAGGIE.MAE.PLANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Tenvoorde Ford responded

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 03, 2022

My bill has been incorrect several times now and I’ve called in on it twice, one time never got a call back. Then when I called in a second time they must have been in a hurry because the rep just hurri More

by njloeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asperheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 28, 2022

Very satisfied with. The service also was nice to get a loaner car I live 30 mile away More

by KJANSENBUILDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2022 -

Tenvoorde Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2022

Had both Fords in for a recall and they had both done in one day More

by JEREMYZWACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Report | Print
Apr 29, 2022 -

Tenvoorde Ford responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Thank you, and have a fantastic day!

April 27, 2022

They don’t communicate very well Amongst themselves. They are very slow on repairing your vehicle. More

by hansen.will12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asperheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2022 -

Tenvoorde Ford responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Phil Waxon at pwaxon@tenvoordeford.com so we can work towards a resolution. We look forward to hearing from you.

April 26, 2022

They used to sell cars when there were cars to sell. Word, word, word, word. More

by matushin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Report | Print
Apr 26, 2022 -

Tenvoorde Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

April 25, 2022

Barry with the service department was very understanding - it did not hurt so much to pay the bill. More

by PATLAHR44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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