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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,220 Reviews

1,220 Reviews of Tenvoorde Ford - Service Center

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April 22, 2022

Quick lane staff were considerate, stored my vehicle in the garage when we were not able to pick up it before closing and bad weather was predicted for overnight. More

by BRNCAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Apr 25, 2022 -

Tenvoorde Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2022

When I had my car alignment done. The dealer alignment rack was defective, causing my wheels to be way out of alignment. This caused extreme difficulty when driving on ice and snow co More

by DRAUSCH
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ Hoeschen
Apr 21, 2022 -

Tenvoorde Ford responded

Hi DRAUSCH, I appreciate you taking the time to speak with me. Your feedback is valued as we are always looking for ways to improve our service and make sure customers are completely satisfied with the service we provide. If you have any questions or concerns please feel free to reach out to me at cschaefer@tenvoordeford.com. Thank you, Craig.

April 19, 2022

Express Lane Winter Package, no reservation, but still completed within one hour. Oil change, check fluids, check and rotate tires. Completely satisfied. More

by dusty56438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Tenvoorde Ford responded

Hi, we are so pleased you enjoyed your visit! We hope to be of service to you again in the future.

April 16, 2022

Very thorough inspection of my vehicle and oil change with tire rotation. Although I waited for the service to be completed the service technician sent me text messages concerning the progress of the ap More

by crack68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Tenvoorde Ford responded

We appreciate your positive review of your recent experience with us! We hope to be of service to you again in the future.

April 14, 2022

Great service. Polite, friendly helpful staff. Timely service Communication is always good, easy to understand. More

by phsundquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Tenvoorde Ford responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2022

Very professional, organized and well managed. Would define recommend anyone. Staffs are very friendly, and work done is fast. More

by limeshswar17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Apr 13, 2022 -

Tenvoorde Ford responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2022

I would recommend this dealership overall. But if you have a safety recall about a door latch, think twice. My driver side door doesn't always unlock with the key fob now. More

by jclafont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Apr 11, 2022 -

Tenvoorde Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to Phil Waxon at pwaxon@tenvoordeford.com when you have a chance. Thank you, and we look forward to hearing from you.

April 09, 2022

My husband and I have purchased a few vehicles over the years through Tenvoorde Ford and they have always been wonderful to us. Our most recent purchase was a 2021 Bronco and it went wonderfully even thoug More

by A.KULESZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Rene Burguet, Miles Poehler
Apr 11, 2022 -

Tenvoorde Ford responded

Thank you for choosing Tenvoorde Ford as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

April 07, 2022

Tenvoorde does Great work! Have had great experiences so far. Most annoyed with Ford and their Explorer recalls More

by breL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Drivers for pick up or drop off are great and on time!
Apr 08, 2022 -

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2022

The dealership was very easy to get to and there was very little wait time to the car serviced and they washed it when it was done More

by ddanelek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Apr 04, 2022 -

Tenvoorde Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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