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1,220 Reviews of Tenvoorde Ford - Service Center
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May 03, 2022
My bill has been incorrect several times now and I’ve called in on it twice, one time never got a call back. Then when I called in a second time they must have been in a hurry because the rep just hurri called in on it twice, one time never got a call back. Then when I called in a second time they must have been in a hurry because the rep just hurried me off the phone and said he would fix. Now I received my invoice again and there was no detail of the charges just that I owed close to 1500 but it should have been 500 or close to it. More
by njloeh
Verified Customer
April 28, 2022
Very satisfied with. The service also was nice to get a loaner car I live 30 mile away The service also was nice to get a loaner car I live 30 mile away More
by KJANSENBUILDERS
April 28, 2022
April 27, 2022
They don’t communicate very well Amongst themselves. They are very slow on repairing your vehicle. They are very slow on repairing your vehicle. More
by hansen.will12
Employees Worked With
April 26, 2022
They used to sell cars when there were cars to sell. Word, word, word, word. Word, word, word, word. More
by matushin1
April 25, 2022
Barry with the service department was very understanding - it did not hurt so much to pay the bill. - it did not hurt so much to pay the bill. More
by PATLAHR44
Employees Worked With
April 25, 2022
The guys here are always helpful and courteous. Getting a car wash when they are done is an nice plus!! Getting a car wash when they are done is an nice plus!! More
by deb17
April 24, 2022
I was lied that my car was fixed. It took an email Deb to get things moving. Phil did the best he could when dealing with services techs. The services techs lost my motor cover and ne It took an email Deb to get things moving. Phil did the best he could when dealing with services techs. The services techs lost my motor cover and never put another one on. I had to call Phil to order me one. More
by nickbeck1978
Employees Worked With
Other Employees :
Phil did the best he could, Russ Hoeschen
April 24, 2022
The people at the front desk need to talk to and understand what is going on in the shop. A lack of communication on my vehicle took longer than expected. understand what is going on in the shop. A lack of communication on my vehicle took longer than expected. More
by MarkBarthel
Employees Worked With
Not listed
April 22, 2022
I had a quality service and customer service experience. Shuttle service and timeliness of service is key to my use of dealership. Shuttle service and timeliness of service is key to my use of dealership. More
by ARLEN.WESTERGREN
Employees Worked With
