Tenvoorde Ford - Service Center

I was pleased that I was able to wait and did not have to have an appt. Was nice that they let me know what should be upcoming repairs for the car. have an appt. Was nice that they let me know what should be upcoming repairs for the car. More

Service advisor Mike that the turbo will need to be replaced. Technician Jason did the repair in the most timely manner. He explained that while doing the test drive, he noticed that the front tires we replaced. Technician Jason did the repair in the most timely manner. He explained that while doing the test drive, he noticed that the front tires were noisy. He suggested that a tire rotation would help. All repairs are completed and I'm satisfied with how the F250 with a 7.3 diesel is running. I trust the staff that worked with me. More

The service was very good and Robert was very helpful and got what i needed fixed got what i needed fixed More

No clear place to pick up car. No one at Service window. Was texted aname/number to contact with questions and updates but they were never available. Terrible communication. No one at Service window. Was texted aname/number to contact with questions and updates but they were never available. Terrible communication. More

Always find hidden problems just too over change me. It's never covered on the warranty. xxxx poor service, I'm selling the truck for a RAM. Goodbye Ford, Stop emailing me It's never covered on the warranty. xxxx poor service, I'm selling the truck for a RAM. Goodbye Ford, Stop emailing me More

Very satisfied overall- but wish they would have reset the oil change indicator for me instead of me having to figure it out. I keep getting oil change required message and we just had it done! the oil change indicator for me instead of me having to figure it out. I keep getting oil change required message and we just had it done! More

Barry is great. Always has been helpful. Got our Edge fixed when he said he would without any drama. Enjoy working with him. Always has been helpful. Got our Edge fixed when he said he would without any drama. Enjoy working with him. More

I was slightly frustrated with the service department because there seemed to be a lapse in communication when I arrived for my appointment. Unfortunately, I don’t live or work in St. Cloud and when the because there seemed to be a lapse in communication when I arrived for my appointment. Unfortunately, I don’t live or work in St. Cloud and when the service department fixed my car the first time, they ended up missing something so I ended up coming down an additional time. Mike in the service department made all the difference though and was so polite and respectful. He made sure, despite my frustrating initial experience, that the rest was going to be taken care of. If it hadn’t been for Mike, I don’t think I would come back to Tenvoorde for service. More

They were ready for me when I got there, and they completed the work in a timely fashion. completed the work in a timely fashion. More

Friendly and answered all my questions I had for them. Even showed and helped me set up an App for your rewards program. I l’ll be back. Thanks again…… Even showed and helped me set up an App for your rewards program. I l’ll be back. Thanks again…… More