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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,170 Reviews
Call Service Center (320) 348-7985

1,170 Reviews of Tenvoorde Ford - Service Center

Sort by
September 08, 2024

Bad experience and bad services just care about money they didn’t care my car even paid a lot of money still concerned about the service they did my car i am costumer here a long time never had like this More

by Kedir Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asperheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Tenvoorde Ford responded

Thank you for taking the time to visit with our service manager and for sharing your feedback with us. We truly appreciate your input and the opportunity to address any concerns you may have. Your satisfaction is our top priority, and we are committed to making improvements based on your valuable feedback. We look forward to the opportunity to serve you again in the future and to exceed your expectations. Thank you again for your visit and for helping us to improve our service.

September 04, 2024

Mike Asperhiem, is like a trusted brother when he recommends service or explains service to our vehicle. I highly trust him and his opinion on all decisions made on service to our vehicle. More

by dannel8900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Tenvoorde Ford responded

Thank you so much for your heartfelt feedback! We're thrilled to hear that Mike Asperhiem has earned your trust and provides such valuable guidance. We'll be sure to share your kind words with him. If you ever need anything else, don't hesitate to reach out—we're here for you!

September 02, 2024

dont' want to do a reply and don't appreciate it being a requirement for this survey More

by Ehsundquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Tenvoorde Ford responded

Hello, We understand and appreciate your feedback. If you have any concerns or need assistance, please feel free to reach out. Thank you for your input.

September 02, 2024

Very pleasant and professional staff. The provided rental vehicle was clean and almost new. It took an extra day to complete the warrantee repairs, but the rental that was provided made t More

by jimpflepsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Tenvoorde Ford responded

Thank you for your kind words, Jim! We’re glad to hear that you found our staff pleasant and professional, and that the rental vehicle met your expectations. We appreciate your understanding regarding the extra day needed for the repairs. If you need anything else, please don’t hesitate to reach out. Thanks again for your feedback!

September 01, 2024

Great service! Had my truck in and out in no time, plus gave me a ride to work. More

by JRJudy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you! We’re pleased you had a great experience. We’re glad we could get your truck serviced quickly and provide a ride to work.

September 01, 2024

Great service, fast friendly efficient all the way around from the advisors, technicians and managers. More

by nathan.voigt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Voigt, Chase Olson
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Sep 01, 2024 -

Tenvoorde Ford responded

Thank you, Nathan! We’re glad to hear that you had a great experience with our team. Your feedback is much appreciated.

September 01, 2024

Would like to give a Special thanks to Maddie she was excellent very polite and helpful More

by 741beyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Tenvoorde Ford responded

Thank you for the kind words! I’m glad to hear that Maddie provided excellent service and made your experience positive. I’ll make sure to pass along your appreciation to her. If there’s anything else I can assist you with, please let me know!

September 01, 2024

Your team performed 4 recalls and put on our new top in just a few hours! Awesome job and then y’all brought the soft top to our house. Amazing service! Many thanks More

by scottstockmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Anenson
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Sep 03, 2024 -

Tenvoorde Ford responded

Thank you for the kind words, Scott! We’re thrilled to hear that we could efficiently handle the recalls and install your new top so quickly. It’s great to know that our team’s efforts made your experience exceptional. If you need anything else, feel free to reach out. We’re here to help!

August 03, 2024

Very good all around. The process was very enjoyable I would recommend to people I know More

by Mlkeneis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re delighted to hear that you had a very good and enjoyable experience with us. We appreciate your recommendation and look forward to assisting you and those you refer in the future.

July 28, 2024

Good communicator, took care of the problem. Kept me informed on the progress. Very professional and courteous. Will do business with again!! More

by bbkjeR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that our team kept you informed and handled your issue professionally. We appreciate your business and look forward to assisting you again!

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