1,220 Reviews of Tenvoorde Ford - Service Center
Courteous, professional, punctual, budget-conscious, honest. There are more words to describe my experience, but you should know that ALL of it was positive. honest. There are more words to describe my experience, but you should know that ALL of it was positive. More
Oil change great…timely. Unfortunately, at pick up time a tar resurfacing crew had sprayed my car. Detainers rushed and did a poor job cleaning it. I had to bring my car on a Unfortunately, at pick up time a tar resurfacing crew had sprayed my car. Detainers rushed and did a poor job cleaning it. I had to bring my car on another day to clean up the problem. Thankfully, Quick Lane manager helped take care of the problem 😉 More
As I work out of town/State, it is crucial that I am able to have my vehicle worked on and serviced when I am home. Tenvoorde is always willing and able to accommodate me and my vehicle. I appreciate this. to have my vehicle worked on and serviced when I am home. Tenvoorde is always willing and able to accommodate me and my vehicle. I appreciate this. More
Mike Asperhiem is the guy you want to see in the service department. He is honest, accommodating, informed, willing to work with the mechanics and customer to resolve any questions. He treats customers like department. He is honest, accommodating, informed, willing to work with the mechanics and customer to resolve any questions. He treats customers like family and gets your vehicle in and out on a timely manner. Mike is a mainstay for me at Tenvoordes. The whole service department rocks. More
Worst service ever took 4 times before diagnosed issue correctly. Every time I was calling back because same issue existed within less than 24hrs. Service department has no customer service skills and Ne correctly. Every time I was calling back because same issue existed within less than 24hrs. Service department has no customer service skills and Never used the words I’m sorry. Don’t follow through on phone calls and tell you it was a busy day. As a customer I’m sorry I don’t care if your busy with other cars after how many times does it take to become a priority. Would never recommend to anyone. More
Staff keeps clients well informed, and effectively explains to clients the available options and prices. explains to clients the available options and prices. More
Barry Jensen is the most wonderful service advisor to work with. He always makes sure my needs are met and will suggest that I might also need an oil change. Barry always offers a shuttle ride and pick work with. He always makes sure my needs are met and will suggest that I might also need an oil change. Barry always offers a shuttle ride and pickup for me. He even goes out of his way to call me before the driver leaves to pick me up so I know that they are on their way. More
they were very helpful and easy to work with it was a good experience by good experience by More
As a long time customer, I have noted that the employees are courteous, and efficient. The mechanics are skilled, and qualified for the job! After my appointment, I always feel that my vehicle is safer are courteous, and efficient. The mechanics are skilled, and qualified for the job! After my appointment, I always feel that my vehicle is safer, as I drive away from Tenvoorde. More
Great experience. The workers were very helpful and kind when I visited. Everything was efficient and ran smoothly when I was there The workers were very helpful and kind when I visited. Everything was efficient and ran smoothly when I was there More