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1,220 Reviews of Tenvoorde Ford - Service Center
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July 30, 2022
Tenvoorde Ford always provides great service! The staff are always friendly and were able to fix a noise problem I was having with my SUV that no other mechanic had addressed from another auto s The staff are always friendly and were able to fix a noise problem I was having with my SUV that no other mechanic had addressed from another auto shop. Now my SUV is running smoothly. Thank you! More
by JMMIKYSKA
Verified Customer
July 30, 2022
We already had submitted prior reviews stating our issue of requesting a service and then charging us for a different one. Had a recall for over a year and never contacted us the part had been in. Then we of requesting a service and then charging us for a different one. Had a recall for over a year and never contacted us the part had been in. Then we used the pick up/drop off service, took all day and we had to make multiple calls to try and ensure we had a ride back to get our car. Service had fallen off. Some are very nice and helpful, other are condescending, almost insulting to our intelligence and rude. Done with Tenvoorde service and because of that, moving forward I will now buy all future Ford's from another Ford dealer. More
by brawler40
Employees Worked With
Unsure anymore
July 28, 2022
Airbag light issue. Did daignostics and couldn’t figure out the problem. Airbag light came on again so I have to bring it back in not even a week later Did daignostics and couldn’t figure out the problem. Airbag light came on again so I have to bring it back in not even a week later More
by jbeisenschenk
Employees Worked With
July 23, 2022
What I have learned about this Dealer’s Service Center is they are not proactive only reactive. They don’t do enough to make sure your vehicle is 100% mechanically correct. Must return at a different time they are not proactive only reactive. They don’t do enough to make sure your vehicle is 100% mechanically correct. Must return at a different time for each issue. Of the 3 employees list, my direct contact was with Barry. I don’t know who the other two are. More
by DALEROGHOLT
Employees Worked With
July 22, 2022
Thank you for being friendly and fair! It was a good experience! I will continue to return! It was a good experience! I will continue to return! More
by tammy.gerads
July 22, 2022
Excellent timely service. Professional and fast even though we were from out of town we were treated like locals. Professional and fast even though we were from out of town we were treated like locals. More
by randw45
July 07, 2022
Clean professional looking shop. But lots of service "advisors" standing around, none of them saying hi or acknowledging you're even there. Only come here when I have to, i.e warrant But lots of service "advisors" standing around, none of them saying hi or acknowledging you're even there. Only come here when I have to, i.e warranty or recall needs. More
by MIKEJARS
Employees Worked With
July 07, 2022
Brakes inspected and stated no issue-6000 miles later i need a full caliper, rots and pad brak replacement job. Very dissappointed that they missed actaully inspecting these when i was in for a full servic need a full caliper, rots and pad brak replacement job. Very dissappointed that they missed actaully inspecting these when i was in for a full services oil change. More
by MOLLYCARON99
Employees Worked With
Robert and Phil
July 06, 2022
Efficient, punctual, friendly, accommodating, Communicative, vehicle was completed when scheduled, checked a few additional items I had asked them to check accommodating, Communicative, vehicle was completed when scheduled, checked a few additional items I had asked them to check More
by mhusen
Employees Worked With
July 01, 2022
Hard to get ahold of the service department. I had to call three different times as they did not return my calls when I left them a voicemail. I had to call three different times as they did not return my calls when I left them a voicemail. More
by b_pundsack
Employees Worked With
Have gone to my appointment yet
