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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,220 Reviews

1,220 Reviews of Tenvoorde Ford - Service Center

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October 06, 2022

Great service. Barry got my truck in right away & got the repair done quickly. He also kept me informed of what was needed, the cost, & when my truck would be done More

by TIMRAJKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Tenvoorde Ford responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2022

Always pleasant, always get the work done in a reasonable amount of time. Willing to explain. More

by richefixit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Oct 04, 2022 -

Tenvoorde Ford responded

Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 02, 2022

Good service, friendly staff. I always take my Ford here for service. They always do a good job. More

by matt060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Oct 03, 2022 -

Tenvoorde Ford responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 01, 2022

I shouldn't have to write anything in this space. I shouldn't have to write anything in this space. More

by ELANPIH2
Customer Service
Recommend Dealer
Yes
Employees Worked With
I don' remember their names.
Oct 03, 2022 -

Tenvoorde Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

September 28, 2022

I was just a little disappointed that I could not get a rental car , when my car had to be there for 3 weeks. I was suppose to get paperwork sent to me about the work they did on my car, but never received More

by bmarquette
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
September 27, 2022

Techs found that oil plug had been stripped out and head mechanic fixed it with a oversized plug. Saved the cost of a new oil-pan. Genius ! More

by RMORAN.ATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stueve Serv Advisor and Tech Joe Baratta
Sep 28, 2022 -

Tenvoorde Ford responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 25, 2022

Quick service. Employees were very cordial and informative providing what I needed them to do. More

by joedavich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Sep 26, 2022 -

Tenvoorde Ford responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

September 20, 2022

My least favorite service center. I've never been greeted upon entrance and sometimes have been completely ignored. This visit I told Mike I thought there was a recall that needed to More

by BKWHEELOCK
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asperheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Tenvoorde Ford responded

Thank you for taking the time to leave us your honest feedback. Please contact Craig Schafer at cschaefer@tenvoordeford.com when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 17, 2022

The service was Prompt and courteous and delivered as promised. Quote was prepared as requested. More

by PRARNESEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Tenvoorde Ford responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2022

It is so great to have my car running again i hope this takes care of the problem More

by clulubelle666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Tenvoorde Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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