Back

Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,244 Reviews

1,244 Reviews of Tenvoorde Ford - Service Center

Sort by
December 19, 2022

The service department has always been a friendly and valuable part of my Ford vehicle ownership! More

by SCHLEPPEN5
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Tenvoorde Ford responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

December 18, 2022

Highest quality service, friendly personnel, the right parts on hand, and professional technicians who are experts with Fords. Why go anywhere else? More

by bdkramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2022

I really appreciated the Courtesy/Shuttle service. Thank you. The courtesy Driver was very kind. More

by caudreygary
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Dec 19, 2022 -

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2022

Always have had really good experiences here. As well as my parents. Everyone is always nice and get the work done promptly. My car works like new More

by jenifer.schroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Tenvoorde Ford responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

December 12, 2022

Fixed my box cover under warranty no charge sweet and done fast with free drinks and snacks thank you More

by SCOTTKREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Tenvoorde Ford responded

We always aim to provide comfortable facilities and a stress-free experience for our customers. We love hearing that everything went smoothly and that you're satisfied with the work done! Come back and see us soon!

December 12, 2022

Great service and explained well on what's wrong and what was done to fix it. More

by LSCHRODEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 12, 2022 -

Tenvoorde Ford responded

We always aim to be transparent and forthcoming with our business dealings. Come and see us soon if you have any more questions or concerns regarding your vehicle!

December 06, 2022

They never tell me the truth. Unprofessionallyt they try to take my car by trading it or giving me less than its value. They also charge me more than customers. They also took my More

by caraale2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Larsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Tenvoorde
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Lundgren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wobschall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stumpf, Russ Hoeschen, Colt Litzau, Miles Poehler
Dec 06, 2022 -

caraale2009 responded

Never trust their service because they will never tell you the truth

Dec 07, 2022 -

Tenvoorde Ford responded

We regret to hear that you are displeased with your recent experience with us. Please reach out to David Rodriguez at drodriguez@tenvoordeford.com when you can so we can address this situation directly. Thank you and have a great day.

December 05, 2022

I made appointment for very specific service work, not asking for diagnostic procedure. The service manager wanted to do the diagnostic step, but not necessary for what I expected to be done. They did w More

by MN Lincoln MKX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Morrison
Dec 07, 2022 -

Tenvoorde Ford responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Phil Waxon at pwaxon@tenvoordeford.com so we can work towards a resolution. We look forward to hearing from you.

December 04, 2022

The service was excellent. The advisor was prompt, informative and easy to deal with. The prices were comparable to other shops I have been too. More

by AARONSCHERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Dec 05, 2022 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

December 03, 2022

Explain things well and done when promised. Courtesy rides work out great and save lots of time. More

by LSCHRODEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember name
Dec 05, 2022 -

Tenvoorde Ford responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

...
45
...