Tenvoorde Ford - Service Center

Sort of disconnected, schedule an appointment and details your needs and arrive at appointment and the service person is unaware of it. your needs and arrive at appointment and the service person is unaware of it. More

Service desk person was very friendly and knowledgeable about my issue. Let me know what the issue was and cost. Called me when it was done about my issue. Let me know what the issue was and cost. Called me when it was done More

I had an appointment and when i got there they didn't have the part ordered. So i had to leave and i'm now waiting for a call to tell me the part is in so they can reschedule the appointment. have the part ordered. So i had to leave and i'm now waiting for a call to tell me the part is in so they can reschedule the appointment. More

Very good service even without an appointment. Took care of problem with no charge immediately Took care of problem with no charge immediately More

Kind of hit and miss on what to expect. I secheduled an appoiment and got the email comfirming. When I arrived they had no record of it. So I gave him the details again and also my cell I secheduled an appoiment and got the email comfirming. When I arrived they had no record of it. So I gave him the details again and also my cell number to call with questions or done. I waited 6 hours with no call so I called them. They had called me several hours earlier but called the wrong number, not the one I gave him. Staff is always friendly but system may need some work. And after this they could not recreate the problem. More

Barry did a great job of getting my truck repair completed right away . Great communication. completed right away . Great communication. More

Great Job Craig! ! Needed a new fob for my MKX Lincoln. I had called earlier and placed an order. Received a call two days later that the fob had arrived and made a ! Needed a new fob for my MKX Lincoln. I had called earlier and placed an order. Received a call two days later that the fob had arrived and made an appointment. Craig in the service department helped me, got the job done quickly. Very professional, courteous, and friendly. Kept me updated with the progress and had my car washed. Very enjoyable experience. I also noticed that other employees also greeted me with a smile and asked if they could help me. Very impressed with the wonderful service. More

Tenvoorde is great. I wouldnt take my car anywhere else, however the last visit was disapointing. They put my new side mirror on and now the window switch is just hangin I wouldnt take my car anywhere else, however the last visit was disapointing. They put my new side mirror on and now the window switch is just hanging there. Didnt bother to put it back together properly. I would like that fixed. Im not happy about it. More

At first the supervisor was sure that my problem was not caused by previous service and it took a lot of communication to get to a resolve and was later found that the issue indeed was from previous service caused by previous service and it took a lot of communication to get to a resolve and was later found that the issue indeed was from previous service. More

They are very pleasant to work with and seam to treat me fair.thanks again fair.thanks again More