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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,220 Reviews

1,220 Reviews of Tenvoorde Ford - Service Center

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March 21, 2023

Our salesman George was incredible to work with. However the big sale that you had going on when I purchased my vehicle was not conducive to a good experience. The outside salesman that grabbed us w More

by chadrademacher00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Tenvoorde Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

March 19, 2023

The fix is five stars, the service tech charges are shady. The way it was explained to me is, they charge $125 for diagnostics of each issue your vehicle has. For instance, if you have a sensor that’s More

by mjmartin10
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
Mar 20, 2023 -

Tenvoorde Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

March 19, 2023

It is clean friendly place with quick and great service and great coffee Ford F150 More

by jasonhommerding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Mar 20, 2023 -

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2023

Crap and you don't want to hear what I have to say about this dealership More

by markbuttweiler41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Mar 20, 2023 -

Tenvoorde Ford responded

We are disappointed to see your low rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact David Rodriguez at drodriguez@tenvoordeford.com at your earliest convenience. We hope to hear from you soon.

March 11, 2023

I think a dealership that’s really honest goes a long way in my book. More

by me_81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2023

Mike the service person is professional and cares about my vehicle being serviced properly. He keeps me informed of progress of my vehicle while it’s being serviced. More

by strongitc
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2023

We love this dealership. They always try to give you the best customer experience possible. More

by D.Elling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
Mar 08, 2023 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 05, 2023

What can I say. it was great! Personable, prompt and strait forward. Thank you. Mark More

by heldmark2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2023

Great service friendly staff nice waiting area great coffee ford ford ford ford ford ford More

by jasonhommerding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 27, 2023 -

Tenvoorde Ford responded

Jason, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2023

Had a number of requests for routine maintenance checks whichwereall accomplished in a very timely manner. More

by crack68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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