Tenvoorde Ford - Service Center

During the purchase I requested any of the service records that you have. Or any service work you performed prior to adding the car to the lot for sale. I did not receive any of this information. I f records that you have. Or any service work you performed prior to adding the car to the lot for sale. I did not receive any of this information. I feel that the information would have been very helpful to me to keep the vehicle under warranty and in reliable condition. More

Brought my truck in for the 10 point check and oil change. Mechanic did not properly secure the belly cover which came loose on the way home. The corner tab broke off, making it unable to be resecured change. Mechanic did not properly secure the belly cover which came loose on the way home. The corner tab broke off, making it unable to be resecured. I had to install a metal tab across the cover. Either poor design on Ford's part or a mistake by the Mechanic. Very frustrating More

Very good service. Presented all of our options and came up with a very welcome alternative. Presented all of our options and came up with a very welcome alternative. More

I have received excellent results from the service team at Tenvoorde. Great communication and follow up to insure I am satisfied with the work performed at Tenvoorde. Great communication and follow up to insure I am satisfied with the work performed More

I was very satisfied with the service and the communication. I will continue to come back. communication. I will continue to come back. More

My experience is that Tenvoorde lies and exaggerates issues to try and make you spend more money. I reached out to Tenvoorde with my concerns and they ignored me. issues to try and make you spend more money. I reached out to Tenvoorde with my concerns and they ignored me. More

As always Mike was courteous and mellow. Took care of the issue in modest time and had me on my way... Your whole service staff is great to work with. I believe I have dealt with all at o Took care of the issue in modest time and had me on my way... Your whole service staff is great to work with. I believe I have dealt with all at one time or another. More

They are very courtesy professional they did an excellent job on changing oil and review of the vehicle and what needs to be completed in the future job on changing oil and review of the vehicle and what needs to be completed in the future More

I had my vehicle in 15-days prior with the same issue. At that time they charged me to refill AC refrigerant. Then asked me to do it again 15-days later for not finding the issue. At that time they charged me to refill AC refrigerant. Then asked me to do it again 15-days later for not finding the issue. More

First-rate customer service! I don't live in St. Cloud. I was visiting my brother when I noticed a panel cover under my car was loose. I called Tenvoorde, and they told me to bri I don't live in St. Cloud. I was visiting my brother when I noticed a panel cover under my car was loose. I called Tenvoorde, and they told me to bring it right in. They looked under the car, and explained that it was a known defect they see all the time. They re-attached the panel, improvising a fastener, to protect the undercarriage of the care. I was impressed and appreciative. If I did live in St. Cloud, I'd take my car to Tenvoorde whenver it needed work. They treated me right. More