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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,202 Reviews

1,202 Reviews of Tenvoorde Ford - Service Center

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April 21, 2023

Customer service was terrible, follow through was terrible, returning calls was terrible. I will not be a repeat customer and I don’t think they care. More

by kegmeg
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Andreasen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, he was the only one that had customer service skills.
April 19, 2023

Naja Harris-Ajala was and still is a FANTASTIC Sales Person. She made sure that our entire second experience at Tenvoode Ford was smooth and easy. After my purchase, she called to ensure I was still lov More

by Sue Kloetzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naja Harris-Ajala
April 16, 2023

The experience was great. I greatly appreciated that Tenvoorde staff could bring me back home after I dropped off my car for the recall repair. Then they came to pick me up wh More

by chipperlee53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
April 16, 2023

Timely appointment and pick up service. Fixed vehicle in a short amount of time and picked me back up. Couldn’t have been a better experience. Thanks More

by dlw237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Mo was great! Lots of recalls on the vehicle I got so it took a while to get the vehicle in my possession but I'm thankful for the service I got in the meantime an More

by GOEBELL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Culhane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo
April 12, 2023

I bought my car earlier this year brand new and a few months after I had the car, I was getting alerts about a blind spot detection error- we brought it in and they cleared the screen and said there wasn More

by karenandshon
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
April 11, 2023

I would have rated it zero stars but that wasn’t an option! Never again! More

by russkilanowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
April 11, 2023

Great service from their team. Would recommend dealer for services. Great communication and scheduling for our needs. More

by ryancarruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

The staff listened to my concerns and answered my questions. Very friendly and honest people. More

by JMBROWN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
April 08, 2023

Everything went very well and timely. The service was done very well. We will use this dealership again. More

by zimmerkdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
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