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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,218 Reviews

1,218 Reviews of Tenvoorde Ford - Service Center

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July 28, 2023

Service and attention on day of appointment outstanding. I did require 2 phone calls to obtain appointment. More

by MARGUS305
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Very easy to schedule my appointment, check in was quick and easy, they offered me a ride home but didn't need it More

by djbice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

great dealership with wonderful service personnel. Mike and Barry in the service dept. can always be counted on to do the right thing. lthey know how to handle cuntomers More

by djwischmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Shop manager was excellent. Explained and showed everything. Not sure what his name was but he was the shop manager. Great personality and ability to interact with client. More

by Sthilairtw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names
July 22, 2023

Worst ever! Car was brought in with specific concerns as warranty was clouds to expiry. They modish every concern I had. Brought it to another Ford dealer due More

by kgertjejansen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech/s, Alex Ladino
July 16, 2023

Some people give only 4 stars even though they had great service. I find it very easy to give Mike Asperheim 5 stars. More

by richefixit
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Very friendly, courteous, and helpful staff. They took the time to go over several options to find a option that worked best for me. More

by J_gadient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
July 09, 2023

Salesman was easy to work with. Texted me multiple times to make sure I was happy with my truck. More

by clpd04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Litzau
July 08, 2023

The service advisor helped me with the oil change in the Explorer. The oil change was completed in a timely manner. I'm satisfied with the repair with the Explorer. More

by curtisgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ladino
July 05, 2023

Well, just in two weeks ago. They say they check everything for the works package. Not true. Today, my brakes are bad and you didn't catch it. More

by karendel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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