1,202 Reviews of Tenvoorde Ford - Service Center
Salesman was easy to work with. Texted me multiple times to make sure I was happy with my truck. Texted me multiple times to make sure I was happy with my truck. More
The service advisor helped me with the oil change in the Explorer. The oil change was completed in a timely manner. I'm satisfied with the repair with the Explorer. Explorer. The oil change was completed in a timely manner. I'm satisfied with the repair with the Explorer. More
Well, just in two weeks ago. They say they check everything for the works package. Not true. Today, my brakes are bad and you didn't catch it. They say they check everything for the works package. Not true. Today, my brakes are bad and you didn't catch it. More
The service was amazing during the repair. 5 stars for the service department!!! However when my pregnant partner and I were in there buying the vehicle the person helping us buy the ve 5 stars for the service department!!! However when my pregnant partner and I were in there buying the vehicle the person helping us buy the vehicle was not very hospitable. We are thankful he added the warranty in the price without going over the details or giving us an option which covered the $2000 repair, but would of preffered a bottle of water while we waited for 2 hours for financing while it was very clear the rep and financing manager were talking about golf in the financing managers office. In fact, during the purchase process I received better service from Dan (another salesman) the day after who didn't even assist in the purchase of the car, he was still eager to help me get some items out of my trade-In. It's people like Jeremy and Dan that would make me go back. Not the person I bought the Van from originally. More
Courteous staff. Easy to work and communicate with would. Would definitely recommend this dealership for your service needs. Easy to work and communicate with would. Would definitely recommend this dealership for your service needs. More
The service writer was really courteous polite. The recall problem was fixed very quickly. I would definitely recommend this dealership. The recall problem was fixed very quickly. I would definitely recommend this dealership. More
Very nice service! All good, Respectful and courteous from all departments Thank you very much. All good, Respectful and courteous from all departments Thank you very much. More
I’ve always been treated very well in the service department. I had the Ford credit card for years, until it was closed because there was a replacement card. I also use the Ford rewards app. I get co department. I had the Ford credit card for years, until it was closed because there was a replacement card. I also use the Ford rewards app. I get coupons in the mail regularly. I have never paid full price for an oil change before, or felt like I was trying to be sold things I didn’t need. This visit felt a bit different. The service rep was struggling to let me use a coupon on my oil change, and tried to get me to replace parts that I had just replaced within the year. I hope this is not how my services will be in the future. I’d hate to have to change after all these years. More