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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,191 Reviews

1,191 Reviews of Tenvoorde Ford - Service Center

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November 24, 2024

George was very knowledgeable, and answered all of our questions. Have done business before at Tenvoorde. More

by stadrian402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Tenvoorde Ford responded

Hi! Thank you for sharing your experience! We're glad to hear George provided such great service and was able to answer all of your questions. It’s always a pleasure to have returning customers, and we appreciate your continued trust in Tenvoorde.

November 24, 2024

Thank you. Always happy with the service I receive at Tenvoorde ford in St. Cloud. More

by stacymartig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Tenvoorde Ford responded

Hi Stacy, thank you for the great feedback! We’re happy to know that you’re consistently pleased with your service at Tenvoorde Ford. We appreciate your support and look forward to seeing you again!

November 23, 2024

The service department was very helpful and professional. Nice waiting area with a fancy coffee machine. More

by lizzie.ishmael
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Tenvoorde Ford responded

Hi Lizzie, thanks for the great feedback! We're thrilled that our service department was helpful and professional, and we're glad you enjoyed the waiting area and coffee machine. We appreciate you choosing us!

November 17, 2024

Tenvoorde was able to work on my 2019 F350 while I was transiting between Saskatchewan and New England and had problems with the truck. They squeezed me into their work schedule, diagnosed the issues, rep More

by ebaggesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're glad we could assist you with your F350 and get you back on the road so quickly. It's great to hear that our team at Tenvoorde was able to accommodate you during your travels. We appreciate your kind words and are always here to help when you need us! Safe travels!

November 17, 2024

My first time using the Service Dept. , I usually use the quick service. This dept took much longer than expected. More

by nklaers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback. We apologize for the delay you experienced during your visit to our Service Department. We understand your time is valuable and are continuously working to improve our processes. Please don't hesitate to reach out if you have any further concerns or need assistance in the future.

November 14, 2024

Good service I recommended. Ms. Maddi is very professional advisor, very helpful and have a very technical knowledge. thanks More

by victorvegalaboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Tenvoorde Ford responded

Thank you for your kind review, Victor! We're thrilled to hear that you had a great experience and that Ms. Maddi’s professionalism and technical knowledge made a positive impact. We truly appreciate your recommendation and look forward to serving you again!

November 14, 2024

Great dealer service rep. Service was diagnosed quickly and problem solved in short order, thanks! More

by MJZABEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cat recall the fellers name but he’d been around a while
Nov 15, 2024 -

Tenvoorde Ford responded

Thank you for your review! We're happy to hear that our service team was able to quickly diagnose and resolve the issue. We appreciate your trust in us and look forward to helping you again in the future!

November 13, 2024

We have always had good service from Tenvoorde Ford. They are professional and keep us informed. I only remember Maddi and Mike. Since we live 90 miles from St.Cloud a loaner vehicle was very much appre More

by kalorentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're glad to hear you've had a positive experience with Maddi, Mike, and our team at Tenvoorde Ford. We truly appreciate your loyalty and are happy that the loaner vehicle made your service visit more convenient. We look forward to assisting you again!

November 11, 2024

Everything went as smooth as it could that day. Everybody was friendly and the service was fast and done, right More

by dkintheoc63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're glad to hear that everything went smoothly and that our team provided friendly and efficient service. We appreciate your trust in Tenvoorde Ford!

November 09, 2024

They are very knowledgeable and they fix what needs fixing. They communicate well with customers. More

by MARYHECK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Tenvoorde Ford responded

Thank you for the great review, Mary! We're happy to hear that you had a positive experience with our team. We always strive to provide excellent communication and service. We look forward to serving you again at Tenvoorde Ford!