Tenvoorde Ford - Service Center

Dealership ok but ford failed to get my navigation to work ford offed to replace the module at over 1000 dollars but still will not fix or activate navigation. This is not Acceptable. work ford offed to replace the module at over 1000 dollars but still will not fix or activate navigation. This is not Acceptable. More

Service is good but my tires on my new truck are bald with only 26000 miles on it with only 26000 miles on it More

The service advisors, (Barry, Russ & Mike) at Tenvoorde Ford provide outstanding service to their customers. They go out of their way to ensure our fleet is maintained and repaired in a timely manner. Thes Ford provide outstanding service to their customers. They go out of their way to ensure our fleet is maintained and repaired in a timely manner. These advisors keep us updated on our vehicles if delays will be expected on repairs and anything else that might come up. A well deserved FIVE STARS to these guys and the rest of the team at Tenvorde's. More

great sales staff, service and finance. Little Disappointed with chrome not being an option. The wall paper chrome has a lot to be desired and not having a hot cig lighter for our braking s Little Disappointed with chrome not being an option. The wall paper chrome has a lot to be desired and not having a hot cig lighter for our braking system for RV flat towing. Had to pay extra for a hot one. Sam & Tyler did a great job. More

I had to call to follow up on the appointment they couldn’t finish. I waited 5 business days for that call I was promised. couldn’t finish. I waited 5 business days for that call I was promised. More

Phenomenal Sales Staff! Prompt, courteous, knowledgeable, and polite. The entire purchase process was smooth and transparent. Ford quality and professionalism at i Prompt, courteous, knowledgeable, and polite. The entire purchase process was smooth and transparent. Ford quality and professionalism at it finest! -David Proud New Owner Ford F-150 Raptor R More

Bought a 2020 Ford Escape. The Escape had some issues that needed fixing. I liked Zach’s personality and he is very good at his job. He said he’d keep in touch with me as to wh The Escape had some issues that needed fixing. I liked Zach’s personality and he is very good at his job. He said he’d keep in touch with me as to when I could pick the vehicle up. He never got back to me when he said he would. He had some personal issues so then it should had been turned over to another salesman. I am from out of town so it was another hour drive to go pick the Escape up. I was told my trade-in had issues - the power seat wasn’t working and it had a lot of rust underneath. I know a person that called about it and was told there were no issues with it and the rust was just surface rust. Seeing the price they listed it for I feel like they really “took” me for the trade-in. I’ve learned my lesson from buying on impulse. I love the Escape but I wished I would had checked elsewhere. Will not recommend this dealership. More

They were nice to deal with but didn’t listen when I told them the problem which then resulted in several extra trips. I’m an hour away so it costed a lot besides my time. Then they expected me to pay a seco them the problem which then resulted in several extra trips. I’m an hour away so it costed a lot besides my time. Then they expected me to pay a second $100 deductible after fixing a different issue I didn’t ask them to fix and realizing the problem was what I told them in the first place. More

They struggle with trying to fix the vehicle. Owned it for 3 months and had it in 4 times. Now they won't even return phone calls. Very poor service. Owned it for 3 months and had it in 4 times. Now they won't even return phone calls. Very poor service. More

Great customer service. Friendly and made sure I had been informed of what technician was doing. Friendly and made sure I had been informed of what technician was doing. More