Tenvoorde Ford - Service Center

Berry is an outstanding service rep for Tenvoorde. He's always friendly and knowledgeable and treats us with great respect. He's always friendly and knowledgeable and treats us with great respect. More

When I talked to the service advisor he said it would be 30-45 minutes; 3 hours later my vehicle was finally put in for a simple oil change. this will never happen again, because I am done. 30-45 minutes; 3 hours later my vehicle was finally put in for a simple oil change. this will never happen again, because I am done. More

After a mix-up in scheduling, Mike went out of his way to make sure I was happy make sure I was happy More

A couple months ago I had our 2016 Escape in for service work that was supposed to be covered by the Extended Warranty (through a third party) that we purchased when we bought the Escape. The warranty provi work that was supposed to be covered by the Extended Warranty (through a third party) that we purchased when we bought the Escape. The warranty provider would not cover the repairs because they said we didn't follow their approval process, which was disappointing to hear. I worked with Craig Schaefer, the Service Manager, to try to resolve this but with no success. However, Craig and Tenvoorde stepped up and covered the cost of the repair, which I am very appreciative of. I learned a good lesson about the extended warranty that you need to make sure you get approval before doing any covered repairs. Fortunately, it was not a painful lesson, thanks to Craig and Tenvoorde!! More

Barry is an outstanding service rep for Tenvoorde! He is incredibly knowledgeable and absolutely customer friendly. Represents Tenvoorde, and at the same time advocates for the customer. He is incredibly knowledgeable and absolutely customer friendly. Represents Tenvoorde, and at the same time advocates for the customer. More

justin did a great job explaining the service that was needed, and the service was completed promptly needed, and the service was completed promptly More

Everything was great, good job by all employees i worked with. Thankl you all again for the great service. with. Thankl you all again for the great service. More

I was there 3000 miles ago same service I normally get tire rotation and oil change price out the door $59.99 now I went recently now the dam price is $89.00 for basic oil change this should be way cheape tire rotation and oil change price out the door $59.99 now I went recently now the dam price is $89.00 for basic oil change this should be way cheaper plus I got my tires from here the tire rotation is free so explain to me why is it so dam high $89+ should be full synthetic oil what a shame gonna have to start doing my own oil change and use the. For just the free tire rotation if this keeps going up I. Price More

Since buying my Explorer I have had nothing but pleasant experiences I always recommend them to my friends and family experiences I always recommend them to my friends and family More

They were able to diagnose my car problem fast and take care of the problem care of the problem More