Tenvoorde Ford - Service Center

Tenvoorde Ford responded

Thank you for your feedback, Janet! We're pleased to hear that Chase was able to handle the situation promptly and provide a satisfactory solution. Customer satisfaction is our priority, and we're glad you're confident in Chase's efforts to prevent similar situations in the future. If you have any further concerns or need assistance, please don't hesitate to reach out.

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that our service department was able to assist you with your Explorer. Replacing the lug nuts and topping off fluids are essential maintenance tasks, and we're pleased we could take care of them for you in a timely manner. If you have any further questions or need assistance, feel free to reach out.

Tenvoorde Ford responded

Thank you, Suzy! We're delighted to hear that Justin provided you with helpful and understanding service. Going above and beyond for our customers is what we strive for, and we're glad Justin could ensure your vehicle was taken care of. If you need anything else in the future, don't hesitate to reach out.

Tenvoorde Ford responded

Thank you, Tim! We're honored to have earned your loyalty and trust over the purchase of five new cars with us. We're pleased to hear that you found our team professional and knowledgeable. Your satisfaction is important to us, and we appreciate your continued support. If you need anything else in the future, don't hesitate to reach out.

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that you found our service efficient and customer service-oriented, and that you appreciated our fair pricing. Providing transparency through text and video updates on the work done is important to us, and we're glad you found value in that. If you need anything else in the future, don't hesitate to reach out.

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that our service department was able to assist you with your Explorer and that the repair was completed to your satisfaction in a timely manner. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business!